End-of-Life (EoL)

Troubleshoot Reports

By default, when you generate a report the JSON file is not retained. This JSON file is needed to troubleshoot report issues.
  1. Go to
    Settings
    About
    Troubleshooting
    .
  2. Click
    Add Server Configuration
    .
  3. Add the following key and value.
    Key
    Value
    report.remove.data
    false
  4. Generate the report.
  5. Download the JSON file from
    /var/lib/demisto/temp/
    .
  6. Go to
    Settings
    About
    Troubleshooting
    and delete the server configuration you created.

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