Follow these steps to create Duo users and groups in
the Duo application.
To authenticate Cortex XSOAR users with Duo,
you need to have at least one Duo group of Cortex XSOAR users. You
can import a CSV file with a list of users, manually create users
in the Duo application, or add your existing Duo users to a group.
are two common methods for grouping and mapping users:
a single Duo group for all users. For example, Cortex All Users.
Create a Duo group for each business unit. For example, Cortex XSOAR
IT, Cortex XSOAR Analysts, Cortex XSOAR Admins.
Log in to Duo and click
Type a name and description for the group.
The name and description should enable you to easily identify
the users of that group.
+Add Users to Group
select the users you want to add to the group.
If you import a CSV file with your users, you can specify
the group name(s) in the CSV file. If you import a CSV file before
creating a group in Duo and the CSV file contains group name(s),
the group(s) will be created automatically in Duo.