Managing Shifts

Define a Role.

In the

Shifts

field, click

Add Shift

and add the required period.

Weekly shifts start on Sunday and are specified in the UTC time zone format.

For example, we create a role called First Shift and add a shift starting on Sunday and ending Monday.



Click

Save.

(

Optional

) To add the role to a user, in the

Users

tab, select the user you want to add.



Click

Roles

.

From the drop down list select the role you created.



Click

Save

.

You can also assign the role to a playbook or automation as required.

(

Optional

) You can view on-call users’ details in a dashboard by adding the required widgets.