Configure the Mobile Device for Users

To use Android without a trusted official CA signed SSL certificate, convert pem file to a cert file and add to root of device. Cortex XSOAR Enterprise mobile.
If users do not use a trusted official CA signed SSL certificate or use the Android APK, you need to convert the pem file to a cert file and add it to the root of your device.
  1. In Cortex XSOAR go to
    Settings
    About
    Troubleshooting
    Security
    and download the certificate.
  2. From the command line, execute the following command:
    openssl x509 -inform PEM -outform DM -in ~/<file_path>/<certificatename>.pem -out ~/<file_path>/<certificatename>.crt
  3. Copy the
    .crt
    file to the
    /sdcard
    folder on your mobile device.
  4. On your mobile device, go to
    Settings
    Security & location
    Advanced
    Encryption & credentials
    and when prompted, enter the certificate name for the
    .crt
    file.

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