End-of-Life (EoL)

Troubleshoot Script Timeout for Reports

Change default timeout value for Cortex XSOAR reports, using a server configuration. reports script timeout
If you generate a report that runs a script and that report or the section that has the script is blank/empty, you should increase the script timeout value. Automations (scripts) have a default timeout value of 3 minutes.
  1. Go to
    Settings
    About
    Troubleshooting
    .
  2. Click
    Add Server Configuration
    .
  3. Add the following key and value.
    Key
    Value
    script.timeout
    10
  4. Generate the report.

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