Create a new password for the Cortex XSOAR administrator
account, if you are unable to log in, by manually adding a new administrator.
If the administrator cannot log in and does
not know the password, you need to add a new administrator. You
can then change the password for the current administrator.
add a new administrator, you need to create a one-time configuration
(OTC) file, in which you define the user configurations. After the
file is saved, restart the Cortex XSOAR server. The OTC file is
a new administrator.
As the root user, create a
with content similar to the following by using the