Create a backup of a tenant account for a Cortex XSOAR
multi-tenant deployment. Perform manual and automatic backups of
With Cortex XSOAR, you can perform both automated
and manual backups, which store the entire database of incidents,
playbooks, scripts, and user defined configurations. Cortex XSOAR
stores daily, weekly, and monthly backup files. As of Cortex XSOAR
version 6.1, any XSOAR service that uses the Elasticsearch database
no longer runs automatic backups. To back up the contents of your
Elasticsearch database, follow the instructions in the Elasticsearch
You can define whether you want Cortex XSOAR
to create automatic backups, and the location to store the backups.
The default directory for tenant database backup files is
In addition to automated backups, manual backups are recommended
before doing server operations and maintenance work. We also recommend you
set up backups for additional Cortex XSOAR folders listed in Step
3, scheduled for off-peak hours, using your standard backup tools.
Create a manual backup, before server operations
or maintenance work.
Stop the tenant process.
select the tenant account, and click
Create the backup file. The default data directory
for a specific tenant is
tar -czvf archive.tar.gz /var/lib/demisto/tenants/acc_
The backup of the database directory should not be stored
Configure automated database backups.
Check that Automated Backups are enabled.
to change where backups are stored.
- option to change
the scheduled time for daily backups.
Define the maximum number of daily, weekly, and monthly backups
Backup additional directories.
The following directories must be backed up manually: