System Diagnostics

Find and fix system performance issues in Cortex XSOAR. System health, system monitoring.
The System Diagnostics page enables you to monitor and improve system performance and resilience. On the System Diagnostics page, you can view CPU and memory usage, the status of the Docker service, unusually large tasks, storage issues, etc. In some cases, the issue can be corrected within the System Diagnostics page. Audit Trails, for example, can be deleted with one click. For issues that require more in depth troubleshooting, you can click through to a Knowledge Base article with more information and solutions. System Diagnostics thresholds can be customized.
You can view the System Diagnostics page at
Settings
About
System Diagnostics
.
A daily email is sent by default to all site administrators, notifying them of possible issues. The following server configurations enable you to disable or modify email notifications.
Key
Value
diagnostics.notification.enabled
Default is true. False disables all system diagnostics email notifications.
diagnostics.notification.send.on.atRisk
Default is true. False disables notifications when status is at risk.
diagnostics.notification.send.to.default.admins
Default is true. False disables notifications to default administrators.
diagnostics.notification.send.to.roles
Default is "Administrator". Can be empty (no roles), or a list: "Role1, Role2, Role3." Will notify all users in the roles provided. If empty (no roles), default administrators will still receive notifications.
diagnostics.notification.hour.of.the.day
Default is 12:00. The hour of the day to send the notification email (server time).
(
Multi-Tenant
) To view System Diagnostics for hosts in a multi-tenant environment, go to
Settings
Account Management
Hosts
in the main host account. Each host has a Diagnostics page. You can also view information about CPU, Storage, and Memory usage for each tenant account on the host.

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