Managing Shifts

Define shifts for Cortex XSOAR roles. Add the roles to existing users. Assign the role to a playbook or automation as required. shift dashboard roles
You can define shifts for various roles and then add them to automations, playbooks and incidents.
  1. In the
    Shifts
    field, click
    Add Shift
    and add the required period.
    Weekly shifts start on Sunday and are specified in the UTC time zone format.
    For example, we create a role called First Shift and add a shift starting on Sunday and ending Monday.
  2. Click
    Save.
  3. (
    Optional
    ) To add the role to a user, in the
    Users
    tab, select the user you want to add.
  4. Click
    Roles
    .
  5. From the drop down list select the role you created.
  6. Click
    Save
    .
    You can also assign the role to a playbook or automation as required.
  7. (
    Optional
    ) You can view on-call users’ details in a dashboard by adding the required widgets.

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