Cortex XSOAR Enterprise Mobile App Overview - Administrator Guide - 6.5 - Cortex XSOAR - Cortex - Security Operations

Cortex XSOAR Administrator Guide
Product
Cortex XSOAR
Version
6.5
Creation date
2022-09-28
Last date published
2024-03-21
End_of_Life
EoL
Category
Administrator Guide
Abstract

The Cortex XSOAR Enterprise mobile app enables you to receive notifications, send messages, update incidents, and complete tasks.

Note

The Cortex XSOAR Mobile App has reached EOL. You may continue using the app if it was previously installed. However, if you encounter an issue requiring Customer Support involvement, product support for the app will no longer be provided.

The Cortex XSOAR Enterprise mobile app provides a set of features that enable you to make incident and task-based decisions on a mobile device.

The App sends the same notifications as the web application. It enables you to do the following:

  • View system dashboards and incidents

  • Assign analysts to incidents

  • View, send and receive messages, upload, download files, and attachments in the War Room.

  • Update incident types and severity

  • Modify incident tasks

  • Close incidents

  • View, assign and mark as complete your tasks

System Requirements

System

Minimum Requirements

Cortex XSOAR

Version 4.5 and above.

Android

  • Version 4.1 (Jelly Bean, API 16) and above.

  • Use a CA-Signed SSL certificate or customize the andriod apk. For more information, see Android Certificate Requirements.

iOS

  • Version 9.0 and above.

  • Use a CA-signed certificate. If not, contact your system administrator.

    Verify that your server's certificate appears on the Apple list of CA trusted certificates.

    If the certificate is not in the list, contact your administrator to request they update the server with one of Apple's CA trusted certificates.

Download

Download the App from Google Play (Android) and the App Store (iOS).

Note

Cortex XSOAR Enterprise mobile app has OS specific and app specific requirements. Ensure you meet all system requirements before downloading and installing the App.

After downloading the App, you can use the app, which has some of the same features as the web app.