If you receive an error when moving large tenant accounts,
configure the account timeout.
When moving large tenant accounts (such as
5Gb) to a different host, you may receive the following error:
Timeout exceeded while awaiting errors
This
is because the Main account closed the connection before the file
was parsed. In the Main account change the
host.timeout.move
and
Host.header.timeout.move
server
configurations from 60 seconds (default) to a higher number, such
as 300.
In the Main account, Select
Settings
About
Troubleshooting
Add Server Configuration
.
Add the following keys and value.
Key
Value
Host.timeout.move
Host.header.timeout.move
The amount of time after which the host times out
(in seconds). The default value is 60. Consider moving to 300 and
if it does not solve the issue, then 600.
