View the Enterprise DLP End User Alerting with Cortex XSOAR Response History
Table of Contents
View the Enterprise DLP End User Alerting with Cortex XSOAR
Response History
View the response history for
Enterprise Data Loss Prevention (E-DLP)
incidents. The
Enterprise Data Loss Prevention (E-DLP)
End User Alerting with Cortex XSOAR
response history
provides an audit trail for administrators to understand which end user uploaded a
file containing sensitive data and how they responded to the Enterprise DLP
Bot
on Slack. The possible response statuses are:
- Pending Response- The automatedEnterprise DLPBot message was sent and is pending a response.
- Confirmed Sensitive- End user confirmed thatYes, the file contains sensitive data butNo, the end user didn’t request an exemption.For all future uploads of the file, the file upload remains blocked and end users aren’t prompted to request for an exemption.
- Exception Requested- End user confirmed thatYes, the file contains sensitive data andYes, the end user requested an exemption.For all future uploads of the file, end users aren’t prompted to confirm the file contains sensitive data but are prompted to request for an exemption.
- Confirmed False Positive- End user confirmed thatNo, the file doesn’t contain sensitive data.For all future uploads of the file, the file uploads remain blocked and end users aren’t prompted to confirm if the file contains sensitive data.
- Log in based on the platform on which you’re usingEnterprise DLP.
- Panorama (Next-Gen Firewalls) and Prisma Access (Panorama Managed)- Log in to the DLP app on the hub.If you don’t already have access to the DLP app on the hub, see the hub Getting Started Guide. Only Superusers can access the hub.
- - Launch the Cloud Management Console.Prisma Access (Cloud Management)
- Navigate to theEnterprise DLPIncidents.
- Panorama (Next-Gen Firewalls) and Prisma Access (Panorama Managed)- In the DLP app, selectIncidents.
- - Select .Prisma Access (Cloud Management)
- In the Incidents section, view the Response Status for all file uploads.You can alsoAdd New Filterto filterEnterprise DLPIncidents based on theResponse Status.
- Click on theFilename to view the detailed Response History for that specific file.The detailed response history includes the team member who uploaded the file and how they responded to theEnterprise DLPBot.
