View and Collect GlobalProtect Logs

View details about FIPS-CC mode issues in the GlobalProtect logs.
You can view more details about FIPS-CC issues in the GlobalProtect™ logs.
Use the following steps to view or collect GlobalProtect logs:
  1. Launch the GlobalProtect app.
  2. From the status panel, open the settings dialog ( settings-icon.png ).
  3. Select
    Settings
    .
  4. From the GlobalProtect Settings panel, select
    Troubleshooting
    .
  5. Select a
    Logging Level
    .
  6. (
    Optional
    Windows only
    ) View your GlobalProtect logs:
    1. Select
      Logs
      .
    2. Choose a
      Log
      type.
    3. Start
      collecting logs.
      gp-logs.png
  7. (
    Optional
    )
    Collect Logs
    to send to your GlobalProtect administrator for troubleshooting.
    Settings-Troubleshooting-Mac.png
    collect-logs.png

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