Set
Enable Autonomous DEM and GlobalProtect
Log Collection for Troubleshooting
to
Yes
to
enable the GlobalProtect app to display the
Report an
Issue
option on the GlobalProtect app to allow end users
to send the troubleshooting and diagnostic logs directly to Cortex
Data Lake. You must configure the Cortex Data Lake certificate that
is pushed from the portal as a client certificate to display the
Report
an Issue
option. This certificate is used for the client
to authenticate to Cortex Data Lake when sending the logs. When
this setting is set to
No
(default), the
GlobalProtect app will not display the
Report an Issue
option
and end users cannot send the troubleshooting and diagnostic logs
to Cortex Data Lake.