To ensure seamless operation of GlobalProtect, we suggest configuring your antivirus, EDR (Endpoint Detection and Response), or firewall applications to recognize GlobalProtect processes as safe. These security applications may sometimes mistakenly identify GlobalProtect processes as malicious. To prevent this, it is advisable to whitelist or create security exceptions for the following GlobalProtect processes before installation.

Here are the GlobalProtect processes that you must whitelist on your EDR deployments.