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    Set Up SAML Authentication
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    GlobalProtect

    Set Up SAML Authentication

    Table of Contents

    Set Up SAML Authentication

    Setting up SAML authentication for GlobalProtect users involves creating a server profile, importing the SAML metadata file from the identity provider, and configuring the authentication profile. GlobalProtect supports Remote Access VPN with Pre-Logon with SAML authentication beginning with GlobalProtect app 5.0.
    Where Can I Use This?What Do I Need?
    • NGFW (managed by Panorama or Strata Cloud Manager)
    • Prisma Access (managed by Panorama or Strata Cloud Manager)
    • GlobalProtect Gateway license or Prisma Access license with the Mobile User subscription
    Security Assertion Markup Language (SAML) is an XML-based, open-standard data format used to exchange authentication and authorization data between parties, specifically between an identity provider (IdP) and a service provider. SAML is a product of the OASIS Security Services Technical Committee.
    (Windows endpoints only; Requires GlobalProtect app 6.3.3 and later; Supported only on GlobalProtect embedded browser)Starting with GlobalProtect 6.3.3 release, you can enforce SAML authentication to succeed only if the authorization request comes from trusted IP addresses. Users that authenticate via untrusted IP addresses from unmanaged devices are not allowed access to apps and other resources. In order for this to work, you can specify either a proxy server or Proxy Auto-Configuration (PAC) file via the predeployment parameter SAMLAUTHPROXY. For more information about the paraameter, see.App Behavior Options.
    1. Create a server profile.
      The server profile identifies the external authentication service and instructs the firewall on how to connect to that authentication service and access the authentication credentials for your users.
      The following steps describe how you can import a SAML metadata file from the IdP so that the firewall can automatically create a server profile and populate the connection, registration, and IdP certificate information. If the IdP does not provide a metadata file, select DeviceServer ProfilesSAML Identity Provider, and then Add a server profile manually.
      1. Export the SAML metadata file from the IdP to an endpoint that the firewall can access.
        Refer to your IdP documentation for instructions on how to export the file.
      2. Do one of the following:
        • On Panorama, select DeviceServer ProfilesSAML Identity Provider, and then Add an LDAP server profile.
        • On Strata Cloud Manager, follow the steps below:
          1. Click ConfigurationNGFW and Prisma AccessConfiguration ScopePrisma AccessGlobalProtect.
          2. Select Identity ServicesAuthenticationServer ProfilesSAML.
      3. Import the metadata file onto the firewall.
      4. Enter a Profile Name to identify the server profile, such as GP-User-Auth.
      5. Browse for the metadata file.
      6. Select Validate Identity Provider Certificate (default) so that the firewall validates the IdP certificate.
        Validation occurs only after you assign the server profile to an authentication profile and Commit the changes. The firewall uses the certificate profile within the authentication profile to validate the certificate.
      7. Enter the Maximum Clock Skew, which is the allowed system time difference (in seconds) between the IdP and the firewall when the firewall validates IdP messages. The default value is 60 seconds, and the range is 1-900 seconds. If the difference exceeds this value, authentication fails.
      8. Click OK to save the server profile.
    2. (Optional) Create an authentication profile.
      The authentication profile specifies the server profile that the portal or gateways use when they authenticate users. On a portal or gateway, you can assign one or more authentication profiles to one or more client authentication profiles. For more information on how an authentication profile within a client authentication profile supports granular user authentication, see Configure a GlobalProtect Gateway and Set Up Access to the GlobalProtect Portal.
      SAML authentication supports Remote Access VPN with Pre-Logon with GlobalProtect app 5.0 and later releases.
      1. Do one of the following:
        • On Panorama, select DeviceAuthentication Profile, and then Add a new authentication profile.
        • On Strata Cloud Manager, follow the steps below:
          1. Click ConfigurationNGFW and Prisma AccessConfiguration ScopePrisma AccessGlobalProtect.
          2. Select Identity ServicesAuthenticationAuthentication Profiles and then Add a new authentication profile.
      2. Enter a Name for the authentication profile.
      3. Set the Authentication Type to SAML.
      4. Select the SAML IdP Server Profile that you created in step 1.
      5. Configure the following options to enable certificate authentication between the firewall and the SAML identity provider.
        • The Certificate for Signing Requests that the firewall uses to sign messages that it sends to the IdP.
        • The Certificate Profile that the firewall uses to validate the IdP certificate.
      6. Specify the username and admin role formats.
        • Specify the Username Attribute and User Group Attribute.
        Unlike other external authentication types, the SAML authentication profile does not have a User Domain attribute.
        • ( Optional) If you plan to use this profile to authenticate the administrative accounts that you manage in the IdP identity store, specify the Admin Role Attribute and Access Domain Attribute.
      7. On the Advanced tab, Add an Allow List to select the users and groups that are allowed to authenticate with this profile. The all option allows every user to authenticate with this profile. By default, the list has no entries, which means no users can authenticate.
        Make sure the username in the Allow List matches the username returned from the SAML IdP server.
      8. Click OK.
    3. Commit the configuration.
    4. (Chromebooks only) Enable SAML SSO for Chromebooks.
      These steps allow you to set up SAML SSO for the GlobalProtect app for Android on Chromebooks.
      1. Sign in to the Google Admin Console and select Security.
      2. Select Set up single sign-on (SSO).
      3. ( Optional) If you want to set up SSO with any other provider besides Google, select Setup SSO with third party identity provider and specify the Sign-in page URL and Sign-out page URL and upload a valid Verification certificate.
      4. Configure the SAML identity provider in GlobalProtect.
        1. Do one of the following:
          • On Panorama, select DeviceServer ProfilesSAML Identity Provider.
          • On Strata Cloud Manager, follow the steps below:
            1. Click ConfigurationNGFW and Prisma AccessConfiguration ScopePrisma AccessGlobalProtect.
            2. Select Identity ServicesAuthenticationServer ProfilesSAML.
        2. Match the values you entered for the IdP in the Google Admin Console.

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