Enable Two-Factor Authentication Using Smart Cards
To enable two-factor authentication using smart cards on GlobalProtect, import the
Root CA certificate onto the portal and gateway, create a certificate profile that includes
the Root CA, and assign the certificate profile to the portal or gateway configuration.
Verify the configuration by attempting to authenticate using a smart card.
If you want to enable your end users to authenticate using a smart card or common
access card (CAC), you must import the Root CA certificate that issued the
certificates contained on the CAC or smart cards onto the portal and gateway. You
can then create a certificate profile that includes that Root CA and apply it to
your portal and/or gateway configurations to enable use of the smart card in the
Two-factor authentication using smart cards is supported on macOS and Windows
Set up your smart card infrastructure.
This procedure assumes that you have deployed smart cards
and smart card readers to your end users.
For specific instructions,
refer to the documentation for the authentication provider software.
most cases, the smart card infrastructure setup involves the generating
of certificates for end users and participating servers, which are
the GlobalProtect portal and gateway(s) in this use case.
the Root CA certificate that issued the client certificates contained
on the end user smart cards.
Make sure the certificate is accessible from your management
system, and then complete the following steps:
, and then
Enter the path and name of the
received from the CA, or
locate the file.
Base64 Encoded Certificate (PEM)
drop-down, and then click
import the certificate.
Create the certificate profile on each portal/gateway
on which you plan to use CAC or smart card authentication.
For details on other certificate profile fields,
such as whether to use CRL or OCSP, refer to the online help.
Select an existing certificate profile or
for the certificate
Select the certificate
PAN-OS uses to match the IP address for User-ID–either
use a common name,
Subject Alt: Email
use an email address, or
Subject Alt: Principal Name
use the Principal Name.
trusted root CA certificate you imported in step 2 to the certificate profile.
When prompted, select the
and then click
to save the certificate
Assign the certificate profile to the portal or gateway.
This step describes how to add the certificate profile to the portal
or gateway configuration. For details on setting up these components,
Portals and GlobalProtect
Select an existing portal or gateway configuration
a new one.
On the GlobalProtect Gateway Configuration dialog,
to save the configuration.
Verify the configuration.
From an endpoint running the GlobalProtect app, try to
connect to the gateway or portal on which you set up smart card-enabled
authentication. When prompted, insert your smart card and verify
that you can successfully authenticate to GlobalProtect.