GlobalProtect
Configure a User-Initiated Remote Access VPN Configuration for Windows 10 UWP Endpoints Using Workspace ONE
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GlobalProtect Docs
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- 10.1 & Later
- 9.1
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- 6.2
- 6.1
- 6.0
- 5.3
- 5.2
- 5.1
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- 6.1
- 6.0
- 5.2
- 5.1
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- 6.2
- 6.1
- 6.0
- 5.3
- 5.2
- 5.1
Configure a User-Initiated Remote Access VPN Configuration for Windows 10 UWP Endpoints Using
Workspace ONE
In a remote access (On-Demand) VPN configuration,
users must manually launch the app to establish the secure GlobalProtect
connection. Traffic that matches specific filters (such as port
and IP address) configured on the GlobalProtect gateway is routed
through the VPN tunnel only after users initiate and establish the
connection.
Because Workspace ONE does not yet list GlobalProtect as an official connection provider for
Windows endpoints, you must select an alternate VPN provider, edit the settings
for the GlobalProtect app, and import the configuration back into the VPN
profile as described in the following workflow.
Use the following steps to configure a user-initiated remote access VPN configuration for Windows
10 UWP endpoints using Workspace ONE:
- Download the GlobalProtect app for Windows 10 UWP:
- Download the GlobalProtect app directly from the Microsoft Store.
- From the Workspace ONE console, modify an existing Windows 10 UWP profile add a new one.
- Select, and thenDevicesProfiles & ResourcesProfilesADDa new profile.
- SelectWindowsas the platform andWindows Phoneas the device type.
- Configure theGeneralsettings:
- Enter aNamefor the profile.
- (Optional) Enter a briefDescriptionof the profile that indicates its purpose.
- (Optional) Set theDeploymentmethod toManagedto enable the profile to be removed automatically upon unenrollment
- (Optional) Select anAssignment Typeto determine how the profile is deployed to endpoints. SelectAutoto deploy the profile to all endpoints automatically,Optionalto enable the end user to install the profile from the Self-Service Portal (SSP) or to manually deploy the profile to individual endpoints, orComplianceto deploy the profile when an end user violates a compliance policy applicable to the endpoint.
- (Optional) In theManaged Byfield, enter the Organization Group with administrative access to the profile.
- (Optional) In theAssigned Groupsfield, add the Smart Groups to which you want the profile added. This field includes an option to create a new Smart Group, which can be configured with specs for minimum OS, device models, ownership categories, organization groups, and more.
- (Optional) Indicate whether you want to include anyExclusionsto the assignment of this profile. If you selectYes, theExcluded Groupsfield displays, enabling you to select the Smart Groups that you wish to exclude from the assignment of this profile.
- (Optional) If youEnable Scheduling and install only during selected time periods, you can apply a time schedule () to the profile installation, which limits the periods of time during which the profile can be installed on endpoints. When prompted, enter the schedule name in theDevicesProfiles & ResourcesProfiles SettingsTime SchedulesAssigned Schedulesfield.
- (Optional) If your GlobalProtect deployment requires client certificate authentication, configure theCredentialssettings:
- To pull client certificates from Workspace ONE users:
- Set theCredential SourcetoUser Certificate.
- Select theS/MIME Signing Certificate(default).
- To upload a client certificate manually:
- Set theCredential SourcetoUpload.
- Enter aCredential Name.
- ClickUPLOADto locate and select the certificate that you want to upload.
- After you select a certificate, clickSAVE.
- Select theKey Locationwhere you want to store the certificate’s private key:
- TPM Required—Store the private key on a Trusted Platform Module. If a Trusted Platform Module is not available on the endpoint, the private key cannot be installed.
- TPM If Present—Store the private key on a Trusted Platform Module if one is available on the endpoint. If a Trusted Platform Module is not available on the endpoint, the private key is stored in the endpoint software.
- Software—Store the private key in the endpoint software.
- Passport—Save the private key to Microsoft Passport. To use this option, Workspace ONE Protection Agent must be installed on the endpoint.
- Set theCertificate StoretoPersonal.
- To use a predefined certificate authority and template:
- Set theCredential SourcetoDefined Certificate Authority.
- Select theCertificate Authorityfrom which you want obtain certificates.
- Select theCertificate Templatefor the certificate authority.
- Select theKey Locationwhere you want to store the certificate’s private key:
- TPM Required—Store the private key on a Trusted Platform Module. If a Trusted Platform Module is not available on the endpoint, the private key cannot be installed.
- TPM If Present—Store the private key on a Trusted Platform Module if one is available on the endpoint. If a Trusted Platform Module is not available on the endpoint, the private key is stored in the endpoint software.
- Software—Store the private key in the endpoint software.
- Passport—Save the private key to Microsoft Passport. To use this option, Workspace ONE Protection Agent must be installed on the endpoint.
- Set theCertificate StoretoPersonal.
- Configure theVPNsettings:
- Enter theConnection Namethat the endpoint displays.
- Select an alternateConnection Typeprovider (do not selectIKEv2,L2TP,PPTP, orAutomatic, as these do not have the associated vendor settings required for the GlobalProtect VPN profile).You must select an alternate vendor because Workspace ONE has not yet listed GlobalProtect as an official connection provider for Windows endpoints.
- In theServerfield, enter the hostname or IP address of the GlobalProtect portal to which users connect.
- In the Authentication area, select anAuthentication Typeto specify the method to authenticate end users.
- (Optional) To permit GlobalProtect to save user credentials,ENABLEthe option toRemember Credentialsin the Policies area.
- (Optional) In the VPN Traffic Rules area,ADD NEW DEVICE WIDE VPN RULEto send traffic matching a specific route through the VPN tunnel. These rules are not bound by application but are evaluated across the endpoint. If the traffic matches the specified match criteria, it is routed through the VPN tunnel.Add match criteria by clickingADD NEW FILTER. When prompted, enter aFilter Typeand correspondingFilter Value.
- To ensure that this profile uses the On-Demand connect method, configure the following settings in the Policies area:
- DISABLEAlways On. If this field isENABLED, the secure connection is always on.
- DISABLEVPN Lockdown. If this field isENABLED, the secure connection is always on and connected, and network access is disabled when the app is not connected. TheVPN Lockdownoption in Workspace ONE is similar to theEnforce GlobalProtect for Network Accessoption that you would configure in a GlobalProtect portal configuration.
- SAVE & PUBLISHyour changes.
- To set the connection type provider to GlobalProtect, edit the VPN profile in XML.To minimize additional edits in the raw XML, review the settings in your VPN profile before you export the configuration. If you need to change a setting after you export the VPN profile, you can make the changes in the raw XML or, you can update the setting in the VPN profile and perform this step again.
- In the, select the radio button next to the new profile you added in the previous steps, and then selectDevicesProfilesList View</>XMLat the top of the table. Workspace ONE opens the XML view of the profile.
- Exportthe profile and then open it in a text editor of your choice.
- Edit the following settings for GlobalProtect:
- In theLoclURIelement that specifies thePluginPackageFamilyName, change the element to:<LocURI>./Vendor/MSFT/VPNv2/PaloAltoNetworks/PluginProfile/PluginPackageFamilyName</LocURI>
- In theDataelement that follows, change the value to:<Data>PaloAltoNetworks.GlobalProtect_rn9aeerfb38dg</Data>
- Save your changes to the exported profile.
- Return to Workspace ONE and select.DevicesProfilesList View
- Create (select) and name a new profile.AddAdd ProfileWindowsWindows Phone
- Select, and then copy and paste the edited configuration.Custom SettingsConfigure
- Save & Publishyour changes.
- Clean up the original profile by selecting the original profile from, and then selectingDevicesProfilesList View. Workspace ONE moves the profile to the Inactive list.More ActionsDeactivate
- Test the configuration.