Download and Install the GlobalProtect Agent for Mac
To download and install the agent, you must
have the IP address or fully qualified domain name (FQDN) of the
GlobalProtect portal. Your administrator can provide the IP address
or FQDN. In addition, the administrator should verify the username and
password you should use to connect to the portal. Typically, you
will use the same username and password that you use to connect
to your corporate network. After you gather the required information,
download and install the agent:
Log in to the GlobalProtect portal.
Launch a web browser and go to the following
https://<portal address or name>
On the portal login page, enter your
Typically you use the same username and password you use to log
in to your corporate network.
Navigate to the agent download page.
In most cases, you will see an agent download page when
you log in to the portal. Use this page to download the latest agent software
system administrator has enabled GlobalProtect Clientless VPN access,
you will see an applications page (instead of the agent download
page) when you log in to the portal. Select
to open the download page.
Download the agent.
Download Mac 32/64 bit
When prompted a second time,
GlobalProtect Setup Wizard.
Install the agent using the GlobalProtect Installer that
From the GlobalProtect Installer, click
) Change the installation location
for the GlobalProtect agent.
Select the GlobalProtect package and click
and later releases only) If
your administrator has not already added Palo Alto Networks as valid
system extension loading application, you must acknowledge a System
Extension popup and then follow the on-screen instructions to
to install system extensions: Go to
Security & Privacy
After the installation finishes successfully,
wizard. The GlobalProtect agent will start automatically.
Log in to GlobalProtect.
Click the GlobalProtect menu bar icon (
) and then select
to log in to GlobalProtect.
tab, type the FQDN
or IP address of the
that your GlobalProtect
administrator provided and
If prompted, type your
. If authentication is successful,
you are connected to your corporate network. If your administrator
set up a GlobalProtect welcome page, it will display after you log