End-of-Life (EoL)

Uninstall the GlobalProtect Agent for Mac

Use the following steps to uninstall the GlobalProtect agent from your Mac device. Keep in mind that by uninstalling the agent, you no longer have VPN access to your corporate network and your device will not be protected your company’s security policies.
Only users with administrator privileges can uninstall the GlobalProtect agent from Mac devices.
On Mac devices, you can use the Mac installation program (in this case, the GlobalProtect Installer) to uninstall a program. To uninstall the GlobalProtect agent from your device, install the Uninstall GlobalProtect package. The GlobalProtect Installer first prompts you to install the Uninstall GlobalProtect package and then prompts you to confirm that installation was successful. Successfully installing the Uninstall GlobalProtect package effectively removes the GlobalProtect agent from the device.
If you no longer have the GlobalProtect Installer, you can uninstall GlobalProtect on a Mac device by running the following command from the command line:
sudo /Applications/GlobalProtect.app/Contents/Resources/uninstall_gp.sh
  1. Log in to the GlobalProtect portal.
    1. Launch your web browser and go to the following URL:
      https://<portal address or name>
    2. On the portal login page, enter your
      (username) and
      and then
  2. Navigate to the agent download page.
    In most cases, you will see an agent download page when you log in to the portal.
    If your system administrator has enabled GlobalProtect Clientless VPN access, you will see an applications page (instead of the agent download page) when you log in to the portal. Select
    GlobalProtect Agent
    to open the download page.
  3. Download the agent.
    1. Click
      Download Mac 32/64 bit GlobalProtect agent
    2. When prompted,
      the software.
    3. When prompted a second time,
      the GlobalProtect Setup Wizard.
  4. Uninstall GlobalProtect.
    1. From the GlobalProtect Installer, click
    2. Continue to the
      Installation Type
      section, select the
      Uninstall GlobalProtect
      package, and
    3. Continue through the GlobalProtect Installer and enter your credentials to confirm that you want to remove the GlobalProtect agent. Select
      Install Software
      to uninstall GlobalProtect.
  5. Confirm that the GlobalProtect agent is no longer installed.
    A message pops up and confirms that the Uninstall GlobalProtect package was successfully installed. This confirmation actually indicates that the GlobalProtect agent is removed from your device.

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