End-of-Life (EoL)

GlobalProtect App 4.1.4 Addressed Issues

GlobalProtect™ app 4.1.4 addressed issues
The following table lists the issues that are addressed in GlobalProtect™ app 4.1.4.
Issue ID
Description
GPC-6938
Fixed an issue where if you uninstalled GlobalProtect when multiple PANGPA processes were running, the uninstaller did not fully remove GlobalProtect from the endpoint. Now, when you reinstall GlobalProtect, the installer removes all previous instances to ensure a smooth installation.
GPC-6887
Fixed a SAML authentication issue on Mac endpoints where the GlobalProtect app displayed excessive blank prompts.
GPC-6819
Fixed an issue on Windows endpoints, where if you attempted to open the GlobalProtect app from the Start menu, the GlobalProtect started in a minimized state that could only be maximized from the notification area (system tray).
GPC-6809
Fixed an issue where the GlobalProtect app displayed a
Not Connected
status after successfully establishing a tunnel to the gateway.
GPC-6737
Fixed an issue on Windows endpoints where opening the GlobalProtect app shortcut from the Start menu created a new process.
GPC-6703
Fixed an issue that occurred after a manual upgrade from GlobalProtect 4.1.1 to GlobalProtect 4.1.2 which resulted in the removal of the GlobalProtect app components from Windows services. Now, the GlobalProtect installer performs a pre-installation verification step to ensure a smooth installation.
GPC-6606
Fixed an issue on Windows endpoints where, if you configured the GlobalProtect portal or gateway to authenticate users using SAML authentication, the identity provider (IdP) login page for SAML single sign-on (SSO) closed when users pressed the
Enter
key. When this issue occurred, the GlobalProtect app could not progress past the Connecting state.
GPC-6479
Fixed an issue with SAML authentication where a GlobalProtect app installed on Windows 7 endpoint failed to connect to the GlobalProtect portal and gateways and displayed the following error:
Connection Failed. GlobalProtect failed to connect to the login server. Contact your IT help desk to resolve the issue
.
GPC-6336
Fixed a SAML authentication issue on Windows endpoints where the GlobalProtect app displayed excessive blank prompts.

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