End-of-Life (EoL)
GlobalProtect App 4.1 Known Issues
See a list of the Known Issues in GlobalProtect™ app
4.1.
The following table includes
known issues in GlobalProtect™ app 4.1.
Issue ID | Description |
---|---|
GPC-7765 This issue is now resolved.
See GlobalProtect App 4.1.8 Addressed Issues. | When you configure a split tunnel to include
or exclude a destination domain, the GlobalProtect app for Windows
endpoints disconnects every time users establish the GlobalProtect
connection and attempt to access the specified domain. |
GPC-7485 This issue is now resolved.
See GlobalProtect App 4.1.10 Addressed Issues. | Windows users receive a script error when
authenticating to the GlobalProtect portal or gateway using SAML
authentication. |
GPC-7388 | On endpoints running Android 8.0 and later
releases, GlobalProtect does not reconnect automatically when switching
from internal mode (corporate Wi-Fi) to external mode (LTE). |
GPC-7130 | On Windows endpoints, the GlobalProtect app
icon intermittently disappears from the notification area (system
tray) and reappears only when you halt the GlobalProtect process. Workaround :
Launch the GlobalProtect app from the Start menu. |
GPC-6951 This
issue is now resolved. See GlobalProtect App 4.1.6 Addressed Issues. | GlobalProtect cannot identify
and display Last Full Scan Time HIP data
for Bitdefender Antivirus on macOS endpoints. |
GPC-6530 This
issue is now resolved. See GlobalProtect App 4.1.5 Addressed Issues. | The GlobalProtect app for Linux
endpoints prompts end users to enter their credentials in succession
despite entering correct credentials. This issue occurs after the
end user attempts to connect to an alternate manual gateway configured
with the User-logon (Always On) connect method. |
GPC-6216 | GlobalProtect cannot identify
and display the Last Full Scan Time HIP data
for the 360 Total Security antivirus app. |
GPC-6172 This
issue is now resolved. See GlobalProtect
App 4.1.2 Addressed Issues. | Endpoints can't connect to
GlobalProtect after you set the Windows System Display to Chinese
and specify Chinese characters for the Username Label in
the GlobalProtect app login page (Network GlobalProtect Portals <portal> Agent <agent> Authentication Workaround: Specify
English characters for the Username Label . |
GPC-5909 This
issue is now resolved. See GlobalProtect
App 4.1.1 Addressed Issues. | If you Allow User
to Disable GlobalProtect and then specify a Disable Timeout value
to restrict the amount of time for which users can disable the app (Network GlobalProtect Portals <portal> Agent <agent> App Disable Timeout value.Workaround :
Users must manually enable the GlobalProtect app. |
GPC-5879 This
issue is now resolved. See GlobalProtect
App 4.1.1 Addressed Issues. | Endpoints running iOS 10.12
and later iOS releases on the T-Mobile LTE network cannot connect
to GlobalProtect gateways that are configured with only IPv4 addresses
because T-Mobile now assigns only IPv6 addresses to endpoints running
iOS 10.12 and later releases. Workaround : Configure
your GlobalProtect gateway with FQDNs instead of IPv4 addresses. |
GPC-5416 This
issue is now resolved. See GlobalProtect
App 4.1.1 Addressed Issues. | On Windows 10 endpoints, the
GlobalProtect app removes DNS suffixes due to an error in the read/rewrite
function that directly modifies the DNS suffix search list in the
Windows registry key. |
GPC-4856 | On macOS endpoints, the GlobalProtect
app can’t detect the following Anti-Malware information
for the HIP Match log details of the Gatekeeper security feature (Monitor Logs HIP
Match <hip-match-log>
|
GPC-3962 | Proxies are disabled after
you establish the GlobalProtect connection on macOS endpoints because
proxy settings are not copied from the physical network adapter
of the endpoint to the virtual network adapter of the endpoint,
and the virtual network adapter becomes the primary adapter from
which the macOS endpoint receives proxy settings. |
GPC-3794 | When a user first logs in to a GlobalProtect
VPN that uses SAML authentication with pre-logon enabled, the tunnel
rename (from pre-logon to user logon) fails, the pre-logon tunnel
is disconnected, and the user is prompted to re-authenticate. |
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