App Interface Enhancements for Android

GlobalProtect app 5.0 for Android introduces app interface enhancements.
GlobalProtect app 5.0 for Android endpoints introduce the following app interface enhancements:

Home Screen

The new mobile app interface introduces a more simple and user-friendly home screen that displays the GlobalProtect connection state and enables end users to connect to or disconnect from GlobalProtect. From the home screen, users can also view and modify GlobalProtect settings, view notifications, and change the gateway to which they are connected.
home-screen.png
The GlobalProtect connection states include:
  • Connecting
  • Connected
  • Connected - Internal
  • Disconnecting
  • Not Connected (available only in On-Demand mode)
  • Connection Failed

Settings Menu

The new settings menu provides options to view and modify the following settings and connection information for the GlobalProtect app:
InterfaceDescription
Settings
settings-screen.png
Displays general information about the GlobalProtect connection (including the Portal address and Connection Status).
If users want to connect to a different GlobalProtect portal, they can tap the Portal address. When prompted, they must enter a new portal address and then tap CONNECT.
change-portal-address.png
If users are connected to an external gateway, they can also tap the connection Status to view additional details about their connection (including the network SSID and gateway IP address/FQDN).
settings-screen-connection-details.png
Welcome
welcome-screen.png
Displays the welcome message, as configured in the portal agent configuration (NetworkGlobalProtectPortals<portal-config>Agent<agent-config>App). If you customize the welcome page, the GlobalProtect app displays the custom welcome message.
About
about-screen.png
Displays the version of GlobalProtect currently installed on the endpoint.
Help
help-screen.png
Enables users to Email Logs to system administrators to troubleshoot errors on the endpoint. In order to EMAIL LOGS, users must have an active email account in their native Android email app.
Refresh Connection
refresh-connection.png
Enables users to refresh the GlobalProtect connection. Refresh Connection is available only if you Enable Rediscover Network Option and set the Connect Method to User-Logon (Always On) in the GlobalProtect portal agent configuration (NetworkGlobalProtectPortals<portal-config>Agent<agent-config>App).
Disable
disable-screen.png
Enables users to disable the GlobalProtect app. The Disable option is available only if you Allow User to Disable GlobalProtect and set the in the Connect Method to User-Logon (Always On) in the GlobalProtect portal agent configuration (NetworkGlobalProtectPortals<portal-config>Agent<agent-config>App).
Sign Out
sign-out.png
This option enables users to sign out of the GlobalProtect app.

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