Limitations

See the list of limitations in GlobalProtect app 5.0.
The following table includes limitations associated with GlobalProtect app 5.0.
Issue ID
Description
GPC-7017
When users run the GlobalProtect app for Android on their Chromebooks, the app cannot connect to GlobalProtect gateways based on the source IP address of the user because it runs within the Android container on Chrome OS. The Android container uses a network bridge to connect the app to the network, so it is assigned a different IP address from the source IP address of the Chromebook user.
Workaround: Ensure that gateway selection for the Android operating system is not based on the source IP address of the user by leaving both the Region and IP Address fields empty in the config selection criteria for your client settings configuration (NetworkGlobalProtectGateways<gateway-config>AgentClient Settings<client-settings-config>Config Selection Criteria).
GPC-6878
When users run the GlobalProtect app for Android on their Chromebooks, the app cannot connect to GlobalProtect portals using IPv6 because it runs within the Android container in Chrome OS, which does not currently support IPv6.
Workaround: Set the IP Address Type for your GlobalProtect portal to IPv4 Only (NetworkGlobalProtectPortals<<portal-config>General).
GPC-6792
The GlobalProtect app does not support portal hostnames with non-English characters.

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