See the list of limitations in GlobalProtect app 5.0.
The following table includes limitations associated with GlobalProtect app 5.0.
When users run the GlobalProtect app for Android on their Chromebooks, the app cannot connect to GlobalProtect gateways based on the source IP address of the user because it runs within the Android container on Chrome OS. The Android container uses a network bridge to connect the app to the network, so it is assigned a different IP address from the source IP address of the Chromebook user.
Workaround: Ensure that gateway selection for the Android operating system is not based on the source IP address of the user by leaving both the Region and IP Address fields empty in the config selection criteria for your client settings configuration (NetworkGlobalProtectGateways<gateway-config>AgentClient Settings<client-settings-config>Config Selection Criteria).
When users run the GlobalProtect app for Android on their Chromebooks, the app cannot connect to GlobalProtect portals using IPv6 because it runs within the Android container in Chrome OS, which does not currently support IPv6.
Workaround: Set the IP Address Type for your GlobalProtect portal to IPv4 Only (NetworkGlobalProtectPortals<<portal-config>General).
The GlobalProtect app does not support portal hostnames with non-English characters.
Always On Security for Chromebooks
Chromebooks now support Always On VPN through extended support for the GlobalProtect app for Android. ...
GlobalProtect App for Android
GlobalProtect App for Android GlobalProtect™ is a program that runs on your endpoint (desktop computer, laptop, tablet, or smart phone) to protect you by using ...
Features Introduced in GlobalProtect App 5.0
Learn about the exciting new features introduced in the GlobalProtect™ App 5.0 release. ...
Download and Install the GlobalProtect App for Android on Chromebooks
Download and Install the GlobalProtect App for Android on Chromebooks To use the GlobalProtect app for Android on a Chromebook, you must download and install ...
GlobalProtect App 5.0 Release Information
New features, default behavior changes, associated software/content versions, and known issues in GlobalProtect app 5.0. ...
App Interface Enhancements for Android
GlobalProtect app 5.0 for Android introduces app interface enhancements. ...
User Experience Enhancements for Android
GlobalProtect app 5.0 for Android introduces user experience enhancements. ...
Gateway Location Visibility
Gateway Location Visibility GlobalProtect uses the automatic gateway selection algorithm to connect end users to the best available gateway. This algorithm is based on the ...
GlobalProtect App for Chrome OS
GlobalProtect App for Chrome OS The GlobalProtect™ app for Chrome OS is a software program that runs on your Chromebook, protecting you with the same ...