Download and Install the GlobalProtect App for Chrome OS

Before you can connect your Chromebook to the GlobalProtect network, you must download and install the app. If your Chromebook is managed by the Chromebook Management Console, your administrator may have automatically pushed the GlobalProtect app to your device and configured the VPN settings. If you do not already have the GlobalProtect app on your Chromebook, you can download it from the Chrome Web Store.
After downloading the app, you will need the IP address or FQDN of the GlobalProtect portal, which you can get from your administrator. In addition, your administrator should verify which username and password you should use to connect to the portal and gateways. Usually this is the same username and password you use to connect to your corporate network. After you gather the required information, you can download and install the app as follows:
  1. Download the app from the Chrome Web Store. If you already have the app, skip to 2.
    1. If you haven't already, add a Google account on your Chromebook.
    2. Search for the app in the Chrome Web Store or go directly to the GlobalProtect app page.
    3. Click Add to Chrome and then follow the prompts to download and install the app.
    4. When successfully installed, the Chrome App Launcher displays the GlobalProtect icon in the list of apps.
  2. Configure your VPN settings.
    chrome-homescreen.png
    1. In the launcher, click the GlobalProtect icon to launch the app.
    2. On the initial setup screen, enter the IP address or FQDN of the GlobalProtect portal supplied by your GlobalProtect administrator.
    3. Click Add Connection to add the GlobalProtect VPN configuration.
      The app displays the home screen after it adds the VPN configuration to the internet connection settings of your Chromebook but does not initiate a connection.
    4. Close the GlobalProtect app.
  3. Log in to GlobalProtect.
    launch-app-vpn-disconnected.png
    1. Click the status area at the bottom right corner of the Chromebook.
    2. Select VPN disconnected and then select the portal that you or your administrator entered when configuring the GlobalProtect VPN settings. The app prompts you to enter your login credentials.
      To view VPN settings before connecting, select the portal from SettingsPrivate network, and then click Connect.
    3. Enter your Username and Password for the portal and click Connect. Repeat this step to enter your credentials for the gateway. If your authentication is successful, you will be connected to your corporate network. If your administrator has set one up, the GlobalProtect welcome page will display. After dismissing the welcome page you can view it at any time from the GlobalProtect menu ( chrome-menu.png ).

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