Download and Install the GlobalProtect App for iOS
Before you can connect your iOS endpoint to
the GlobalProtect network, you must download and install the app.
If your iOS endpoint is managed by a mobile device management (MDM)
system, your administrator may have automatically pushed the GlobalProtect
app to your endpoint and configured the VPN settings. If you do
not already have the GlobalProtect app on your iOS endpoint, you
can download it from the App Store.
Before you download the
app, you must obtain the IP address or FQDN of the GlobalProtect
portal from your administrator. In addition, your administrator
should verify which username and password you can use to connect
to the portal and gateways. This is typically the same username
and password that you use to connect to your corporate network.
If your administrator has allowed you to use biometric (fingerprint
or, for macOS X devices only, face ID) information to sign in, you
need to first sign-in with a username and password twice (once to
save it and again to authenticate); you can then use biometric information
to sign in.
After you gather the required information, you
can download and install the app as follows: