Addressed Issues in GlobalProtect App 5.2

See the list of addressed issues in GlobalProtect app 5.2 for Android, iOS, Chrome, Windows, Windows 10 UWP, macOS, and Linux.
The following topic describes the issues addressed in GlobalProtect app 5.2 for Android, iOS, Chrome, Windows, Windows 10 UWP, macOS, and Linux.

GlobalProtect App 5.2.9 Addressed Issues (iOS only)

The following table lists the issues that are addressed in GlobalProtect app 5.2.9 for iOS.
Issue ID
Description
GPC-13420
Fixed an issue where, when the GlobalProtect app was installed on iOS devices, the app consumed a large amount of storage space under
Documents & Data
.
GPC-13195
Fixed an issue where, when the GlobalProtect app was installed on iOS devices, the app was unable to establish a connection for the second user using Security Assertion Markup Language (SAML) authentication when cookie authentication was configured on the portal.
GPC-13008
Fixed an issue where, when the GlobalProtect app was installed on iOS devices and configured in
Always-On
mode, the app was unable to send the HIP report to the firewall after the device was turned off and turned on in locked mode. When the device was turned on in locked mode, users connected to the app in
Always-On
mode but GlobalProtect failed to send the HIP report to the firewall.

GlobalProtect App 5.2.8 Addressed Issues (iOS only)

The following table lists the issues that are addressed in GlobalProtect app 5.2.8 for iOS.
Issue ID
Description
GPC-12982
Fixed an issue where, when the GlobalProtect app was installed on iOS devices, the app was unable to establish the connection on an IPv6 LTE network.
GPC-12847
Fixed an issue where, when the GlobalProtect app was installed on iOS devices, users were prompted multiple times to enter their user credentials.
GPC-12005
Fixed an issue where, when the GlobalProtect app was installed on iOS devices, the app displayed a connection failed error message and the device was reconnecting by itself to GlobalProtect.

GlobalProtect App 5.2.7 Addressed Issues

The following table lists the issues that are addressed in GlobalProtect app 5.2.7 for Windows, macOS, and Android.
Issue ID
Description
GPC-13501
Fixed an issue where, when the GlobalProtect app was deployed on managed Android devices through a mobile device management (MDM) system such as Microsoft Intune, the app was unable to automatically fetch a certificate after upgrading from GlobalProtect app 5.2.5 to GlobalProtect app 5.2.6.
GPC-13479
Fixed an issue where the GlobalProtect HIP check did not detect the
Anti-Malware
information for the
Malware Definition Date
for the Carbon Black Cloud Sensor, which caused the device to fail the HIP check.
GPC-13453
Fixed an issue where after a
Fresh Install
of GlobalProtect app 5.2.6 and using the embedded browser for Security Assertion Markup Language (SAML) authentication, authentication failed due to a script error when end users attempted to access the identity provider (IdP) web page. With this fix, after you installed GlobalProtect app 5.2.7, end users can access the idP web page using the embedded browser for SAML authentication without any script errors and connect to GlobalProtect.
GPC-13452
Fixed an issue where after upgrading to GlobalProtect 5.2.6, the GlobalProtect client on the end user’s endpoint did not connect to the Best Available gateway.
GPC-13367
Fixed a performance issue where the GlobalProtect HIP process (PanGpHip) caused high CPU usage on devices.
GPC-13366
Fixed an issue where, when the GlobalProtect app was installed on Windows 10 devices, the GlobalProtect HIP check did not detect the correct definition version, definition date, and year for the CrowdStrike Falcon application, which caused the device to fail the HIP check.
GPC-13364
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the GlobalProtect HIP check did not detect information for
Signature Version
and
Last Updated
for the Carbon Black Cloud application, which caused the device to fail the HIP check.
GPC-13303
Fixed an issue where the GlobalProtect HIP check did not detect the
Anti-Malware
information for the
Malware Definition Version
and
Malware Definition Date
for the FireEye Endpoint Agent, which caused the device to fail the HIP check.
GPC-13275
Fixed an issue where, when the GlobalProtect app was installed on macOS devices running macOS Catalina 10.15.7 and Big Sur, the GlobalProtect HIP check did not detect the Microsoft Defender ATP real-time protection, which caused the device to fail the HIP check.
GPC-13254
Fixed an issue where the GlobalProtect HIP check did not detect did not detect real-time protection for Traps version 4.2.3.41131, which caused the device to fail the HIP check.
GPC-13206
Fixed an issue where the GlobalProtect app was configured to exclude application traffic such as Cisco Webex for split tunnel, excluded traffic was still forwarded through the tunnel. This issue occurred when the
Pre-logon Tunnel Rename Timeout
value was set to
-1
in the GlobalProtect portal configuration.
GPC-13203
Fixed an issue where, when the GlobalProtect app was installed on Windows 10 devices and if the
Exceptions to Enforce GlobalProtect
list was configured with a subnet, existing connections to those hosts were not allowed even when the Enforcer status was enabled.
GPC-13188
Fixed an issue where, when the GlobalProtect tunnel was established on macOS devices, the default route was installed before the excluded routes and then excluded traffic leaked into the tunnel periodically.
GPC-13186
Fixed an issue where, when the GlobalProtect app was installed on macOS devices, the GlobalProtect HIP check did not detect the correct ESET Endpoint Antivirus definition version.
GPC-13164
Fixed an issue where, when the GlobalProtect app was installed on macOS devices and when the tunnel disconnected and reestablished immediately, the split tunnel configuration based on the application was not adhered.
GPC-13155
Fixed an issue where the GlobalProtect app received a notification when the connection falls back from IPSec to SSL even after setting
Display IPSec to SSL Fallback Notification
to
No
to disable the app from displaying the notification.
GPC-13151
Fixed an issue where, when the GlobalProtect app was installed on macOS devices running Big Sur, end users were unable to access the internal domains when split tunnel based on the destination domain was configured with port 53.
GPC-13150
Fixed an issue where the GlobalProtect HIP check did not detect the CrowdStrike Falcon application, which caused the device to fail the HIP check.
GPC-13138
Fixed an issue where, after upgrading to GlobalProtect 5.2.6, the GlobalProtect HIP report was not complete, which caused the GlobalProtect client host device to fail the HIP check.
GPC-13120
Fixed an issue where, when the GlobalProtect app was installed on macOS devices running macOS Catalina, the Configurable Maximum Transmission Unit for GlobalProtect Connections feature did not support fallback to kernel extension mode.
GPC-13105
Fixed an issue where the GlobalProtect client version was transparently upgraded even when
Allow User to Upgrade GlobalProtect
was changed to
Disallow
from
Allow Transparently
.
GPC-13089
Fixed an issue where, when the GlobalProtect app was installed on macOS devices, the
Choose An Identity
pop-up prompted end users to
Select a valid client certificate to connect to GlobalProtect
even when the
certificate-store-lookup
value was set to
machine
on the GlobalProtect portal.
GPC-13084
Fixed an issue where, when the GlobalProtect app was installed macOS devices, did not detect the correct state for the Microsoft Defender ATP real-time protection, which caused the device to fail the HIP check.
GPC-13064
Fixed an issue where the PanGPA.log file displayed the user credentials in (clear-text) data when the SAML identity provider such as Enforce Enboard was used for portal and gateway authentication.
GPC-13061
Fixed an issue where the GlobalProtect service restarted multiple times when DLSA was configured in a dual stack environment.
GPC-13057
Fixed an issue where the Server Name Indication (SNI) was not set in the requests used for the HIP reports and client logout messages.
GPC-13051
Fixed an issue where, when the GlobalProtect app was installed on macOS devices, the app displayed that the end user was connected to the corporate network even when their device was not connected to
Internal Network
.
GPC-13045
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the HIP check process was delayed and the tunnel was disconnected after 3 hours.
GPC-13032
Fixed an issue where the GlobalProtect HIP check was unable to detect the
Anti-Malware
information for the
Last Full Scan Time
for the McAfee Total Protection Antivirus software application.
GPC-13031
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the gateway did not generate the HIP report within a reasonable time period after upgrading to GlobalProtect app 5.2.5-c84.
GPC-12996
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the app failed to connect to the GlobalProtect gateway using a cached configuration if the GlobalProtect portal was unreachable using client certificate authentication.
GPC-12995
Fixed an issue where the GlobalProtect app displayed the following HIP notification even when Forcepoint Data Loss Prevention (DLP) was installed:
Forcepoint DLP agent is not installed into your system.
GPC-12993
Fixed an issue where, when the GlobalProtect app was installed on Windows devices and the default browser was used for SAML authentication, the app opened the default browser for SAML authentication twice.
GPC-12971
Fixed an issue where end users were unable to connect to Microsoft Outlook and Microsoft Office while connected to GlobalProtect and Prisma Access.
GPC-12970
Fixed an issue where the GlobalProtect client was unable to establish a connection when the proxy domain name had the “HTTP” keyword.
GPC-12950
Fixed an issue where, when the GlobalProtect app was installed on Windows devices and by changing the registry settings, the end user was able to connect to a different portal even when
Allow User to Change Portal Address
was set to
No
in the GlobalProtect portal configuration.
GPC-12916
Fixed an issue where the GlobalProtect HIP check excluded the
Anti-Malware
information for FireEye but some data was still collected from the FireEye agent and actions were performed on the data in PanGPHip.exe.
GPC-12903
Fixed an issue where, when the GlobalProtect app was installed on Windows devices while third-party software was running, the filter driver failed to load.
GPC-12900
Fixed an issue where the routing flags for the Address Resolution Protocol (ARP) route were not reverted once GlobalProtect was disconnected. This issue caused the third-party VPN connections to fail.
GPC-12781
Fixed an issue where, when the GlobalProtect app was deployed for pre-logon and if a pre-logon tunnel was not established, the subsequent gateway login using RADIUS two-factor authentication (2FA) failed.
GPC-12701
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the app did not use the system proxy server to connect to the SAML identity provider.
GPC-12682
Fixed an issue where, when the GlobalProtect app was installed on macOS devices running Catalina, end users experienced issues when connecting to Zoom on the internal network.
GPC-12540
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the HIP Report was significantly delayed while checking information for the Windows Defender.
GPC-12527
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the GlobalProtect HIP check did not detect the
Anti-Malware
information for the Carbon Black Response application.
GPC-12386
Fixed an issue where after a GlobalProtect connection was established, the network interface was detected as public instead of domain due to timer issue with Network Location Awareness (NLA).
GPC-11489
Fixed an issue where the GlobalProtect HIP check did not detect Patch Management information for the Microsoft Intune management extension software.

GlobalProtect App 5.2.7 Addressed Issues (iOS only)

The following table lists the issues that are addressed in GlobalProtect app 5.2.7 for iOS.
Issue ID
Description
GPC-12585
Fixed an issue where, when the GlobalProtect app was installed on iOS devices, the app was unable to establish a connection when the root CA certificate was configured in the portal configuration and also installed on the device.

GlobalProtect App 5.2.6 Addressed Issues

The following table lists the issues that are addressed in GlobalProtect app 5.2.6 for Windows, macOS, Android, and Linux. Most of these addressed issues were in GlobalProtect app 5.2.5-c84 for Windows and macOS, which was a hotfix release.
Issue ID
Description
GPC-12956
Fixed an issue where, when the GlobalProtect app was installed on Android devices, users had to always manually select a certificate even when the certificate was pre-selected from AirWatch.
GPC-12914
When the GlobalProtect app installed on Windows and macOS devices are connected to gateways on PAN-OS 8.0 or earlier releases, the HIP report generated by GlobalProtect will no longer be sent to the gateway. When using GlobalProtect app 5.2.6 with gateways enabled on PAN-OS 8.0 or earlier releases, you should disable
Collect HIP Data
.
This addressed issue was not included in GlobalProtect 5.2.5-c84.
GPC-12899
Fixed an issue where, when the GlobalProtect app was installed on macOS devices and when
Save User Credentials
was set to
No
, the username field was already populated with the username for the machine certificate when gateway authentication did not use certificate-based authentication.
This addressed issue was not included in GlobalProtect 5.2.5-c84.
GPC-12875
Fixed an issue where, when the GlobalProtect app was installed on macOS devices running macOS Catalina 10.15.7 and Big Sur, unusual DNS server entries were found after the system woke up.
GPC-12866
Fixed an issue where, when the GlobalProtect app was installed on Windows 10 devices, users experienced multiple transparent software upgrade issues on the device.
GPC-12859
Fixed an issue where, when the GlobalProtect app was installed on Windows 10 devices, the PanGPS.log file flushed out quickly.
GPC-12854
Fixed an issue where, when the GlobalProtect app was installed on macOS devices running Big Sur and split tunnel was configured to exclude application traffic such as Zoom, some excluded traffic were still forwarded through the tunnel.
GPC-12853
Fixed an issue where the GlobalProtect app did not perform network discovery and reconnect to the internal network when the primary IP address was changed.
GPC-12841
Fixed an issue where, when the GlobalProtect app was installed on the end user’s device and System Center Configuration Manager (SCCM) was used to set the
PORTAL
and
CANCHANGEPORTAL
values to
no
from the Windows Installer (Msiexec), the end user was unable to connect to the app when logging in for the first time.
GPC-12832
Fixed an issue where the GlobalProtect pre-logon tunnel was unnecessarily disconnected when switching from pre-logon mode to user-logon mode.
This addressed issue was not included in GlobalProtect 5.2.5-c84.
GPC-12822
Fixed an issue where, the GlobalProtect HIP check did not detect the correct
Disk Encryption
for the Bitlocker Drive Encryption, which caused the device to fail the HIP check.
This addressed issue was not included in GlobalProtect 5.2.5-c84.
GPC-12819
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the GlobalProtect HIP check took longer than expected to collect the HIP information for the Sentinel Agent anti-malware software leading up to an inaccurate HIP report.
This addressed issue was not included in GlobalProtect 5.2.5-c84.
GPC-12818
Fixed an issue where, when the GlobalProtect app was installed on macOS devices, the GlobalProtect HIP check did not detect the Elastic Security Endgame Sensor 3.x Anti-Malware application, which caused the device to fail the HIP check.
GPC-12814
Fixed an issue where the GlobalProtect app displayed a script error instead of the GlobalProtect embedded browser Security Assertion Markup Language (SAML) login page when users tried to connect to the app through SAML authentication when Okta was used as the identity provider (ldP). This issue occurred after upgrading from GlobalProtect app 5.2.3 to GlobalProtect app 5.2.5.
GPC-12807
Fixed an issue where the GlobalProtect app was unable to establish a connection and the GlobalProtect service continuously restarted with an inactive message that was displayed on the GlobalProtect agent after a system reboot.
GPC-12797
Fixed an issue where, when the GlobalProtect app was installed on Android endpoints and users connect in user-logon mode, the VPN connection failed when users switched from an external network to an internal network.
GPC-12793
Fixed an issue where, when the GlobalProtect app was installed on macOS devices and after the device was rebooted, the app attempted to connect but failed. As a result, users had to disconnect and then reconnect to the app.
GPC-12792
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the GlobalProtect HIP check did not detect the Microsoft Defender ATP software, which caused the device to fail the HIP check.
GPC-12791
Fixed an issue where, when the GlobalProtect app was installed on macOS devices, the GlobalProtect HIP check did not detect the correct date and year for the Microsoft Defender ATP software, which caused the device to fail the HIP check.
GPC-12782
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the app was unable to translate the CA certificate that contained unicode characters for certificate authentication, and as a result, client certificate authentication failed.
GPC-12780
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the GlobalProtect HIP check did not detect the CrowdStrike 6.16 application, which caused the device to fail the HIP check.
GPC-12770
Fixed an issue where, when the GlobalProtect app was installed on macOS devices running Big Sur, the GlobalProtect HIP check did not detect the correct date and year for the Microsoft Defender ATP real-time protection, which caused the device to fail the HIP check.
GPC-12751
Fixed an issue where, when the GlobalProtect app was installed on macOS devices running Big Sur, the GlobalProtect HIP process (PanGpHip) crashed multiple times and the gateway was disconnected.
GPC-12748
Fixed an issue where the GlobalProtect authentication failed when the new password contained the (+) character.
GPC-12732
Fixed an issue where the GlobalProtect app displayed a script error instead of the GlobalProtect embedded browser Security Assertion Markup Language (SAML) login page when users tried to connect to the app through SAML authentication when Okta was used as the identity provider (ldP).
GPC-12731
Fixed an issue where, when the GlobalProtect app was installed on Windows devices and
Save User Credentials
was enabled, users were prompted for credentials for every alternate gateway authentication when SAML was used as the portal authentication.
GPC-12728
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the GlobalProtect HIP check did not detect the
Anti-Malware
information for the Morphisec Protector software, which caused the device to fail the HIP check.
GPC-12720
Fixed an issue where, when the GlobalProtect app was installed on iOS devices and the portal was down or unreachable, the app displayed an error message when the app used the cached portal client configuration.
GPC-12716
Fixed an issue where, when the GlobalProtect app was installed on macOS devices and after upgrading from GlobalProtect app 5.2.4 to GlobalProtect 5.2.5, the app attempted to reconnect when the connect method was set to On-Demand mode.
GPC-12714
Fixed an issue where, when the GlobalProtect app was installed on Windows, the app did not identify the firewall settings for Kaspersky Endpoint Security.
GPC-12689
Fixed an issue where, when the GlobalProtect app was installed on macOS devices, the GlobalProtect HIP check did not detect Symantec Endpoint Protection 14.3 real-time protection, which caused the device to fail the HIP check.
GPC-12630
Fixed an issue where users established a GlobalProtect connection to Prisma Access but failed to connect to a manually selected Prisma Access gateway.
GPC-12607
Fixed an issue where, when the GlobalProtect app was installed on Windows devices and
Resolve All FQDNs Using DNS Servers Assigned by the Tunnel
was set to
Yes
, DNS resolution failed in a dual stack environment.
GPC-12603
Fixed an issue where users established a GlobalProtect connection to Prisma Access but failed to connect to a manually selected Prisma Access gateway when upgrading to GlobalProtect app 5.2.5.
GPC-12601
Fixed an issue where information about the manual gateway was included in the portal message in the PanGPA.log file.
GPC-12596
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the GlobalProtect HIP check did not detect the
Real-Time Protection
status for the ESET Endpoint Antivirus, which caused the device to fail the HIP check.
GPC-12570
Fixed an issue where, when the GlobalProtect app was installed on Windows devices and split tunnel was configured based on the destination domain, IPv6 traffic was forwarded through the tunnel.
GPC-12569
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the pre-logon tunnel was not renamed after users logged in to the device through SAML authentication.
GPC-12568
Fixed an issue where the GlobalProtect app displayed the following notification when
Connect with SSL Only
was enabled by you or the end user:
The network connection is unreliable and GlobalProtect reconnected using an alternate method. You may experience slowness when accessing the internet or business applications.
With this fix, this notification will display only when GlobalProtect falls back to using SSL after attempting IPSec. If you specified the amount of time (in hours) during which you want the GlobalProtect app to
Automatically Use SSL When IPSec Is Unreliable
for example 5 hours, the app will not display this notification during the specified time period because it will not attempt to establish an IPSec tunnel and instead establish an SSL tunnel.
GPC-12567
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the pre-logon tunnel was not renamed after users logged in to the device through SAML authentication.
GPC-12565
Fixed an issue where the GlobalProtect app did not display the proper authentication message for the login screen when the RSA token was not synchronized. This issue occurred when GlobalProtect was used with seamless RSA authentication.
GPC-12562
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the DNS short name resolution was not queried with all the DNS suffixes present on the client machine.
GPC-12559
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the app delayed establishing a connection to the gateway for 90 seconds because of the delay in setting up the IP address on the virtual adapter.
GPC-12558
Fixed an issue where, when the GlobalProtect app was installed on macOS devices running macOS Catalina 10.15.7, the GlobalProtect HIP check did not detect the Carbon Black Cloud application, which caused the device to fail the HIP check.
GPC-12543
Fixed an issue where GlobalProtect parsed the external gateways from the portal configuration and each gateway was resolved individually and thereby increased the time to finish DNS resolution for all the external gateways. With this fix, GlobalProtect will now resolve only the first external gateway at the beginning of network discovery, and then resolve all the external gateways (auto discovery) at the same time. This can help to reduce the time for DNS resolution.
GPC-12507
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the character size of the pre-login page was difficult to read on high-resolution. With this fix, users now have the option to
Zoom In
,
Zoom Out
, and
Restore Default Zoom
when they connect to the app through SAML authentication using Okta as the ldP.
GPC-12499
Fixed an issue where, when the GlobalProtect app was installed on mac OS device, the GlobalProtect agent restarted when the system extensions were loaded.
GPC-12466
Fixed an issue where, when the GlobalProtect app was installed on macOS devices running 10.14.6, the GlobalProtect HIP check did not detect the
Anti-Malware
information for the Carbon Black Endpoint Detection and Response application, which caused the device to fail the HIP check.
GPC-12465
Fixed an issue where, when the GlobalProtect app was installed on macOS devices, the GlobalProtect HIP check did not detect correct the
Last Full Scan Time
information for the Symantec Endpoint Protection, which caused the device to fail the HIP check.
GPC-12447
Fixed an issue where, when the GlobalProtect app was installed on macOS devices running macOS Catalina 10.15.7 and Big Sur and when the pre-logon tunnel was established to the internal gateway, the Enforcer status was enabled.
GPC-12442
Fixed an issue where, when the GlobalProtect app was installed on macOS devices running Big Sur, the app failed to connect to the portal or gateway after upgrading from GlobalProtect app 5.0.9 to GlobalProtect 5.2.4.
GPC-12440
Fixed an issue where, when the GlobalProtect app was installed on macOS devices, the GlobalProtect HIP check did not detect the
Disk Encryption
information for the enumerated disks, which caused the device to fail the HIP check.
GPC-12385
Fixed an issue where, when the GlobalProtect app was installed on Linux devices, the GlobalProtect HIP check did not detect the CrowdStrike 6.16 application, which caused the device to fail the HIP check.
GPC-12377
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the app did not display the GlobalProtect system tray icon after the explorer.exe application was restarted from the Task Manager.
GPC-12356
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the GlobalProtect tunnel was disconnected after the device woke up from Modern Standby mode.
GPC-12352
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the GlobalProtect HIP check did not detect the
Real-Time Protection
status for the ESET Endpoint Antivirus, which caused the device to fail the HIP check.
GPC-12293
Fixed an issue where, the GlobalProtect HIP check did not detect the correct
Last Full Scan Time
information for SenitnelOne Antivirus 4.4.2, which caused the device to fail the HIP check.
GPC-12278
Fixed an issue where, when the GlobalProtect app was configured for split tunnel based on the destination domain, the fully qualified domain names were case-sensitive when the number of inclusions and exclusions added to the list was more than eight entries.
GPC-12265
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the user interface of the GlobalProtect agent was unresponsive when users were prompted to enter their one-time password (OTP).
GPC-12252
Fixed an issue where users were not prompted for their login credentials after using Remote Desktop Protocol (RDP) to connect to the GlobalProtect app and they were disconnected after the grace period expired.
GPC-12248
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the web interface did not display the normal window size when seamless soft-token authentication was used on a high display resolution (3840 X 2160) system. This issue occurred when the
auth-api
value was set to
yes
in the Windows registry.
This addressed issue was not included in GlobalProtect 5.2.5-c84.
GPC-12235
Fixed an issue where, when the GlobalProtect app was installed on Windows devices and after the GlobalProtect agent was installed as the SYSTEM user through SCCM or Microsoft Intune, the repair message pops-up for modern devices and failure or reconnection message pop-ups for normal devices.
GPC-12212
Fixed an issue where, when the GlobalProtect app was installed on Windows devices and split tunnel was configured to exclude application traffic such as Microsoft Teams and Zoom, some excluded traffic was still forwarded through the tunnel.
GPC-12190
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the GlobalProtect enforcer blocked SAML authentication after the endpoint woke up from sleep mode.
This addressed issue was not included in GlobalProtect 5.2.5-c84.
GPC-12041
Fixed an issue where, when the GlobalProtect app was installed on macOS devices, the GlobalProtect HIP check did not detect the correct
Anti-Malware
information for the
Last Full Scan Time
for Sophos Endpoint Protection, which caused the device to fail the HIP check.
GPC-11987
Fixed an issue where, when the GlobalProtect app was installed on Windows devices and split tunnel was configured to exclude destination domain traffic that included a wildcard character (*) for domain names, excluded traffic is still forwarded through the tunnel.
GPC-11964
Fixed an issue where, when the GlobalProtect app was installed on macOS devices and the
No direct access to local network
option was enabled on the gateway, the default route was deleted for the interface to the local gateway when the IPv6 address was changed that caused GlobalProtect to disconnect.
GPC-11916
Fixed an issue where, when the GlobalProtect app was installed on iOS devices, the app displayed the
The connection has failed
error message when changing from WiFi to a LTE network.
GPC-11568
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, traffic was blocked for 25-45 seconds for some users while generating the HIP report.
GPC-11484
Fixed an issue where, when the GlobalProtect app was installed on Windows, macOS, and Linux devices, the HIP process collected information about all supported endpoint security software even when
HIP Data Collection
was configured on the portal to exclude categories, vendors, and products.
This addressed issue was not included in GlobalProtect 5.2.5-c84.
GPC-11450
Fixed an issue where, when the GlobalProtect app was installed on macOS devices running macOS Catalina 10.15.7 and Big Sur, client certificate authentication failed when using a common access card (CAC).
GPC-11367
Fixed an issue where the GlobalProtect HIP check incorrectly detected the
Anti-Malware
information for the Definition Version for Cybereason.
This addressed issue was not included in GlobalProtect 5.2.5-c84.
GPC-11311
Fixed an issue where, when the GlobalProtect app was installed on Linux devices, the output
[1]+ Done $PANGPA start
was displayed when users executed commands such as
ls /etc/hostname
or
echo hi
in the command prompt.
GPC-11281
Fixed an issue where, when the GlobalProtect app was installed on macOS devices, the app automatically switched to the graphics processor on the user’s device during SAML authentication.
GPC-10650
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the transparent software upgrade failed for the GlobalProtect app.

GlobalProtect App 5.2.6 Addressed Issues (iOS only)

The following table lists the issues that are addressed in GlobalProtect app 5.2.6 for iOS.
Issue ID
Description
GPC-11916
Fixed an issue where, when the GlobalProtect app was installed on iOS devices, the app displayed
The connection has failed
error message when changing from WiFi to a LTE network.

GlobalProtect App 5.2.5 Addressed Issues

The following table lists the issues that are addressed in GlobalProtect app 5.2.5 for Android, Chrome, Windows, macOS, and Linux.
Issue ID
Description
GPC-12353
Fixed an issue where, when the GlobalProtect app was installed on macOS devices running Big Sur, the app was unable to establish a connection when the Netskope Client was installed on the system.
GPC-12266
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the app was disconnected from the tunnel and performed a network discovery after waking up from Modern Standby mode.
GPC-12264
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the app failed to establish a connection when the SIP softphone client was installed on the system.
GPC-12243
Fixed an issue where, when the gateway was manually selected for the first time instead of the Best Available gateway, any subsequent connections to the Best Available gateway allowed end users to connect to the manually selected gateway rather than the Best Available gateway.
GPC-12203
Fixed an issue where the
About GlobalProtect
dialog did not display the copyright symbol when the system language was German.
GPC-12202
Fixed an issue where the
Custom Password Expiration Message (LDAP Authentication Only)
notification displayed grammatical errors when the system language was German.
GPC-12185
Fixed an issue where the GlobalProtect app detected two or more internal gateways and all the gateways required users to authenticate through SAML authentication, the app stopped all operations following SAML authentication with the first gateway.
GPC-12174
Fixed an issue where, when the GlobalProtect app was installed on macOS devices running macOS 10.15 or 11.0, the GlobalProtect HIP check did not detect the CrowdStrike Falcon application, which caused the device to fail the HIP check.
GPC-12173
Fixed an issue where, when the GlobalProtect app was installed on macOS devices, the GlobalProtect HIP check did not detect the CrowdStrike 6.11 application, which caused the device to fail the HIP check.
GPC-12154
Fixed an issue where the ADUC application and computer console experienced slowness after upgrading from GlobalProtect app 5.1.3 to 5.2.3.
GPC-12131
Fixed an issue where, when the GlobalProtect app was installed on macOS devices, the GlobalProtect HIP check did not detect the CrowdStrike 6.12 application, which caused the device to fail the HIP check.
GPC-12105
Fixed an issue where, when the GlobalProtect app was installed on macOS devices and split tunnel was configured based on the application, some traffic did not follow the split tunnel configuration on applications such as Microsoft Teams.
GPC-12104
Fixed an issue where the GlobalProtect client on the end user’s endpoint did not connect to the Best Available gateway after the endpoint woke up from sleep mode. This issue occurred when SAML authentication was used and in the auto-scaled gateway scenario. With this fix, the GlobalProtect client can also connect to the Best Available gateway in the auto-scaled gateway scenario.
GPC-12097
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the clear text password was visible through a memory dump when using the system browser for SAML authentication.
GPC-12066
Fixed an issue where, when split tunnel was configured based on the destination domain and
Both Network Traffic and DNS
was selected, users experienced a delay when accessing the exclusions applied to the DNS traffic and the associated network application traffic for that domain.
GPC-12059
Fixed an issue where the default route for the tunnel was removed shortly after establishing the tunnel.
GPC-12050
Fixed an issue where the GlobalProtect HIP check did not correctly detect the
Last Full Scan Time
information for the Windows Defender on Windows endpoints, which caused the endpoints to fail the HIP check.
GPC-12044
Fixed an issue where, after the GlobalProtect app was upgraded to release 5.1.6, the GlobalProtect virtual adapter was unable to be setup properly when using laptop docking stations.
GPC-12043
Fixed an issue where, when the GlobalProtect app was installed on Windows devices and used a smart card for client certificate authentication, the number of prompts used between the portals were different.
GPC-12031
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the GlobalProtect HIP check did not detect the whether the
Firewall
software was enabled, which caused the endpoints to fail the HIP check.
GPC-12015
Fixed an issue where the GlobalProtect HIP check incorrectly detected the
Anti-Malware
information for the
Definition Version
for Sophos Endpoint Protection.
GPC-12004
Fixed an issue where the GlobalProtect HIP check incorrectly detected the
Anti-Malware
information for the
Definition Version
for Cisco Advanced Malware Protection (AMP).
GPC-11995
Fixed an issue where the GlobalProtect HIP check incorrectly detected the
Anti-Malware
information for the
Definition Version
for Sophos Endpoint Protection version 10.0.0.
GPC-11938
Fixed an issue where, when the GlobalProtect app was installed on Linux devices, the app was unable to automatically launch due to the
Cannot connect to local GPD service
error message.
GPC-11932
Fixed an issue where the GlobalProtect HIP check incorrectly detected the
Anti-Malware
information for the
Last Full Scan Time
for the McAfee Total Protection Antivirus software application.
GPC-11931
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the GlobalProtect virtual interface adapter continued to stay enabled when connected to an internal network. Subsequently, the app failed to establish a tunnel connection with an external gateway on the external network due to the
Failed to get default route entry
error message, which caused the virtual adapter activation to fail.
GPC-11911
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the
Custom Password Expiration Message (LDAP Authentication Only)
notification is blank after you changed the message setting.
GPC-11876
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the command string for
pre-vpn-connect
or
post-vpn-connect
contained arguments with one or more whitespace characters, which caused the built-in GlobalProtect app upgrade to fail.
GPC-11875
Fixed an issue where, when the GlobalProtect app was installed on macOS devices running macOS Catalina 10.15.7, the GlobalProtect HIP check did not detect the
Anti-Malware
information for the
Last Full Scan Time
for the McAfee Total Protection Antivirus software application version 4.9.2, which caused the device to fail the HIP check.
GPC-11712
Fixed an issue where, when the GlobalProtect app was installed on macOS devices, the GlobalProtect HIP check did not detect the
Patch-Management
software for the JAMF Pro software application, which caused the device to fail the HIP check.
GPC-11686
Fixed an issue where the HIP report did not contain the correct
Last Full Scan Time
information for the AVG Internet Security software.
GPC-11648
Fixed an issue where, when the GlobalProtect app was installed on macOS devices, the GlobalProtect HIP check did not detect the
Patch-Management
software for the JAMF Pro software application, which caused the device to fail the HIP check.
GPC-11606
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the GlobalProtect HIP check did not detect the Avast Antivirus software version 20.x. After upgrading from Antivirus software version 18.x, the GlobalProtect HIP check did detect the Avast Antivirus software version 20.x.
GPC-11460
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the GlobalProtect HIP check did not detect the
Anti-Malware
information for the
Last Full Scan Time
for the McAfee Total Protection Antivirus software.
GPC-11440
Fixed an issue where, when the GlobalProtect app was installed on Linux devices, the GlobalProtect agent stopped running after the device initially connected to the portal or gateway.
GPC-11367
Fixed an issue where the GlobalProtect HIP check incorrectly detected the
Anti-Malware
information for the
Definition Version
for Cybereason.

GlobalProtect App 5.2.5 Addressed Issues (iOS only)

The following table lists the issues that are addressed in GlobalProtect app 5.2.5 for iOS.
Issue ID
Description
GPC-11888
Fixed an issue where, when the GlobalProtect app was installed on iOS devices, the app was unable to establish the connection on a 4G LTE network when the gateway was resolved to IPv6 only.
GPC-11684
Fixed an issue where, when the GlobalProtect app was installed on iOS devices, VPN tunnel restoration was not supported when the portal was configured in
Always On
mode.
GPC-11633
Fixed an issue where, when the GlobalProtect app was installed on iOS devices, the app displayed
No available network
even when the network was available.

GlobalProtect App 5.2.4 Addressed Issues

The following table lists the issues that are addressed in GlobalProtect app 5.2.4 for Windows, macOS, Android, and Linux.
Issue ID
Description
GPC-12069
Fixed an issue where, when the GlobalProtect app was installed on Chromebooks, the selection criteria for the portal agent configuration failed when the
OS
configured in the
Config Selection Criteria
was specified as
Chrome
.
GPC-11989
Fixed an issue where SAML authentication was blocked because the GlobalProtect enforcer did not parse all the fully qualified domain names configured in the FQDN exclusions list.
GPC-11894
Fixed an issue where, when the GlobalProtect app was installed on Windows devices with the
Resolve All FQDNs Using DNS Servers Assigned by the Tunnel (Windows Only)
set to
Yes
and after the portal configuration refresh interval timer was reached, the DNS queries were sent to both interfaces.
GPC-11865
Fixed an issue where the
GlobalProtect Update
pop-up dialog displayed grammatical errors.
GPC-11868
Fixed a rare issue where the PanGPS log file was not rotated and it caused the PanGPS.log file to consume a large amount of disk space.
GPC-11819
Fixed an issue where the GlobalProtect app could not properly exclude multicast routes specified in the exclude list.
GPC-11805
Fixed an intermittent issue where, when split tunnel was configured based on the destination domain and application, users were not allowed access to specific fully qualified domain names after changing the network.
GPC-11804
Fixed an issue where, when the GlobalProtect app was installed on Windows and macOS devices with the
Split-Tunnel Option
enabled for both network traffic and DNS, the DNS queries were sent to both interfaces.
GPC-11797
Fixed an issue where, when the GlobalProtect app was installed on macOS Big Sur devices and split tunnel was configured based on the application, the app was unable to connect to applications such as Zoom.
GPC-11792
Fixed an issue where, when the GlobalProtect app was installed on macOS devices running macOS Catalina 10.15.7 or later, the app did not accept character input when using the on-screen Accessibility Keyboard required for remote learning.
GPC-11784
Fixed an issue where the GlobalProtect app was configured with
Pre-logon then On-demand
mode and if the network was changed or the network connection was lost during pre-logon tunnel mode, the pre-logon tunnel was not able to reconnect to the app after the machine was connected to the network.
GPC-11781
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the app was disconnected from the tunnel after the
Pre-logon Tunnel Rename Timeout
expired even when users successfully authenticated to the gateway through either SAML authentication or RADIUS for two-factor authentication.
GPC-11777
Fixed an issue where the GlobalProtect app will not perform network discovery due to a network change event when the app was connected to the internal gateway without a tunnel connection.
GPC-11749
Fixed an issue where, when the GlobalProtect app was installed on Linux devices, DNS resolution failed when the app was connected on Ubuntu 20.04.
GPC-11726
Fixed an issue where the GlobalProtect client continued to stay in connecting state even when SAML authentication was configured to establish a connection to the portal or gateway.
GPC-11723
Fixed an issue where, after you installed the GlobalProtect app on macOS devices using the client upgrade prompt, a kernel panic occurred on the macOS device.
GPC-11707
Fixed an issue where the GlobalProtect app continued to stay in connecting state after failing to meet the
Config Selection Criteria
configured on the portal following a successful SAML authentication.
GPC-11638
Fixed an issue where, when the GlobalProtect app was installed on Windows 10 devices and network connectivity was enabled in Modern Standby, the tunnel failed to be restored after waking up from sleep mode.
GPC-11587
Fixed an issue where, when the GlobalProtect app was installed on Windows devices and Duo Security multi-factor authentication (MFA) was used to authenticate users through SAML authentication on the identity provider (ldP), the app did open an embedded browser using Connect Before Logon but the content incorrectly displayed.
GPC-10200
Fixed an issue where, when the GlobalProtect app was installed on Android devices, the app failed to reconnect and continued to stay in connecting state. Users had to close and launch the app to establish the connection.

GlobalProtect App 5.2.4 Addressed Issues (iOS only)

The following table lists the issues that are addressed in GlobalProtect app 5.2.4 for iOS.
Issue ID
Description
GPC-11669
Fixed an issue where, when the GlobalProtect app was installed on iOS devices, the app continued to stay in connecting state after changing the network type and failed to automatically reconnect.

GlobalProtect App 5.2.3 Addressed Issues

The following table lists the issues that are addressed in GlobalProtect app 5.2.3 for Windows, macOS, Linux, and Android.
Issue ID
Description
GPC-11706
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the GlobalProtect tunnel could not send traffic after the system woke up from sleep mode.
GPC-11694
Fixed an issue where the GlobalProtect tunnel was disconnected when the server sent packets greater than 1524.
GPC-11683
Fixed an issue where, when the GlobalProtect app was installed on macOS devices, the GlobalProtect virtual interface was locally unreachable.
GPC-11660
Fixed an issue on the GlobalProtect agent when the response from the gateway pre-login included the error status and an empty message, but the GlobalProtect client was not expected to receive the response from the pre-login with the error status and an empty message. With this fix, the GlobalProtect client is configured to handle the error status and the empty message response from the gateway pre-login when the minimum version is set to TLSv1.2 in the SSL/TLS service profile.
GPC-11659
Fixed an issue where, when the GlobalProtect app was installed on Android devices, the gateway was randomly disconnected and users cannot reconnect until they force stop or force start the app.
GPC-11656
Fixed an issue where, after you upgraded the GlobalProtect app to release 5.2.1 or release 5.2.2 on macOS devices using the client upgrade prompt, a kernel panic occurred on the macOS device.
GPC-11644
Fixed an issue where the HIP report did not contain the correct
Last Full Scan Time
information for the AVG Internet Security software.
GPC-11643
Fixed an issue where, when the GlobalProtect app was installed on Android devices and when the
Allow Authentication with User Credentials OR Client Certificate
option was set to
Yes
on the portal, users were not able to authenticate to the portal with a valid client certificate. With this fix, users are now able to authenticate to the portal with a valid client certificate when the
Allow Authentication with User Credentials OR Client Certificate
option is set to
Yes
on the portal.
GPC-11637
Fixed an issue where, when the GlobalProtect app was installed on Linux devices, the GUI version of GlobalProtect sometimes was unresponsive (for example, when the GNOME Shell was replaced).
GPC-11616
Fixed an issue where, when the GlobalProtect app was installed on macOS devices, the GlobalProtect HIP check did not detect
Anti-Malware
information for Sophos Endpoint Protection version 10.0.0.
GPC-11612
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the speed limit of the GlobalProtect adapter was set to a maximum of 100Mbps, With this fix, the speed limit of the GlobalProtect adapter is now set to a maximum of 2Gbps.
GPC-11603
Fixed an issue where, when the GlobalProtect Android app was installed on Chromebooks, the app identified the operating system as Android instead of Chrome.
GPC-11601
Fixed an issue where, when the GlobalProtect app was installed on iOS devices, the app was unable to establish the tunnel when the connection was on the mobile network.
GPC-11594
Fixed an issue where, when the GlobalProtect app was installed on Linux devices, the GUI version of GlobalProtect hangs when multiple terminals were launched (in a multi-user target) or when one terminal had to be launched for the GUI version to launch.
GPC-11569
Fixed an issue on Windows endpoints where, if the GlobalProtect app is configured with the Pre-logon (Always On) Connect Method with the
Pre-logon Tunnel Rename Timeout
value set to
-1
(or any other value) and users disable the app and reboot their endpoint, the pre-logon tunnel is up after they login. After the system reboots, the app is disabled but the virtual interface is enabled. With this fix, the app and the virtual interface are disabled after a system reboot.
GPC-11538
Fixed an issue where, when the GlobalProtect app was installed on macOS devices running macOS Catalina, the GlobalProtect service restarted after a system reboot or when users logged out and logged in to the endpoint.
GPC-11530
Fixed an issue where, when the GlobalProtect app was installed on Windows devices and the
No direct access to local network
option was enabled, users with administrator privileges were able to modify the routing table to bypass the VPN tunnel.
GPC-11529
Fixed an issue where Connect Before Logon using Security Assertion Markup Language (SAML) authentication was used to log in to the Windows 10 endpoint, users were able to launch the command prompt from the authentication web browser.
GPC-11527
Fixed an issue where, when the GlobalProtect app was installed on Windows endpoints and split tunnel was configured based on the application, handle leaks were observed by the GlobalProtect service.
GPC-11525
Fixed an issue where the GlobalProtect app failed to connect to the portal or gateway in the Prisma Access network through the proxy.
GPC-11524
Fixed an issue where, when the GlobalProtect app was deployed on managed Android devices through a mobile device management (MDM) system such as Microsoft Intune, the app hangs in
Connecting
state and the tunnel failed to be restored when users moved to a poor cell reception.
GPC-11489
Fixed an issue where the GlobalProtect HIP check did not detect
Patch Management
information for the Microsoft Intune management extension software.
GPC-11478
Fixed an issue where, when the GlobalProtect app was installed on macOS devices and the
No direct access to local network
option was enabled on the gateway, the access route to the default gateway was not properly masked.
GPC-11466
Fixed an issue on Windows 10 endpoints where the Active Directory Users and Computers (ADUC) application experienced high latency when users established a GlobalProtect connection.
GPC-11461
Fixed an issue where, after you upgraded and installed the GlobalProtect app, the app was unable to connect to the gateway due to the
Failed to get default route entry
error message.
GPC-11448
Fixed an issue where the GlobalProtect app was unable to establish a connection to the gateway because the fully qualified domain name (FQDN) specified for the gateway mapped to a different IP address during network discovery and pre-login. With this fix, the app performed a network discovery again and connected to the
Best Available
gateway.
GPC-11402
Fixed an issue where, when the GlobalProtect app was installed on Windows endpoints, the app was disconnected from the VPN tunnel after the pre-logon tunnel grace period expired even when users logged in to the endpoint and the pre-logon tunnel was successfully renamed. This issue occurred when two-factor authentication (2FA) was used.
GPC-11393
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the app performed a second network discovery after gateway authentication was successful. This issue resulted in two authentication prompts (for example, the SAML authentication type) right after waking up from sleep mode.
GPC-11395
Fixed an issue where, when the GlobalProtect app was installed on macOS devices running macOS Catalina 10.15.4, the GlobalProtect HIP check did not detect Symantec Endpoint Protection 14.3 real-time protection, which caused the device to fail the HIP check.
GPC-11370
Fixed an issue where the GlobalProtect app selected the geographically distant gateway instead of the gateway with the faster response time. With this fix, the
Best Available
gateway is now determined by the assigned weight of the gateway.
GPC-11349
Fixed an issue where the GlobalProtect HIP check incorrectly detected the
Anti-Malware
information for the
Engine Version
,
Definition Version
, and
Date
for the CrowdStrike Falcon application.
GPC-11346
Fixed an issue where portal authentication failed due to the authentication failure during the
GlobalProtect App Config Refresh
configuration, which caused users to be locked out of the RSA device.
GPC-11218
Fixed an issue where the GlobalProtect HIP check did not detect Symantec Endpoint Protection 14.3 real-time protection, which caused the device to fail the HIP check.
GPC-11173
Fixed an issue where the GlobalProtect app was configured with
On-Demand
mode and continued to stay in connecting state even when manually switching to a different gateway failed. With this fix, the app will now display an error message when switching to a different gateway failed.
GPC-11084
Fixed an issue where, when the GlobalProtect app was connected on Linux endpoints, the DNS content was removed from the
resolv.conf
file found in the
/etc
folder because the network was interrupted.
GPC-10954
Fixed an issue in GlobalProtect for macOS endpoints where installing or upgrading the package using a MDM system such as JAMF Pro resulted in a GlobalProtect app initialization failure.
GPC-10934
Fixed an issue where the original DNS suffixes were removed from the client machine and only the DNS suffixes from the gateway were applied.
GPC-10831
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the GlobalProtect service modified the DNS suffix system list even when the gateway pushed an empty DNS suffix list.
GPC-10200
Fixed an issue where, when the GlobalProtect app was installed on Android devices, the app failed to reconnect and continued to stay in connecting state. Users had to close and launch the app to establish the connection.

GlobalProtect App 5.2.2 Addressed Issues

The following table lists the issues that are addressed in GlobalProtect app 5.2.2 for Windows, macOS, and iOS.
Issue ID
Description
GPC-11531
Fixed an issue where, when the GlobalProtect app was installed on iOS devices, the GlobalProtect service was started multiple times when users initiated the VPN connection from the iOS VPN settings.
GPC-11479
Fixed an issue where the GlobalProtect app took mare than 2 minutes to establish a connection when users installed the app for the fist time on macOS endpoints running macOS Catalina 10.15.4 or later. This issue occurred when the administrator did not select the
GlobalProtect System Extensions
check box during the installation.

GlobalProtect App 5.2.1 Addressed Issues

The following table lists the issues that are addressed in GlobalProtect app 5.2.1 for Windows, macOS, Linux, Android, and iOS.
Issue ID
Description
GPC-10476
Fixed an issue where in high bandwidth environments, the download speed through the GlobalProtect connection was slower than the upload speed.
GPC-11464
Fixed an issue where, when the GlobalProtect app was deployed for Android on managed Chromebooks using the Google Admin console, the app disconnected and reconnected because the same managed configuration file was pushed from the Google Admin Console multiple times.
GPC-11417
Fixed an issue for Android on Chromebooks where, if the GlobalProtect app was configured with the Always On connect method, the app did not automatically connect to the portal after users rebooted the system.
GPC-11348
Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the GlobalProtect client failed to rename the pre-logon tunnel to the user tunnel when SAML was used to authenticate users.
GPC-11347
Fixed an issue where, when the GlobalProtect app was installed on Windows devices and a connection was established, high CPU usage (around 30 percent) was detected for the system process.
GPC-10881
Fixed an issue, when the GlobalProtect app was installed on iOS devices with
Always On
mode as part of the VPN profile, the app frequently reported authentication errors. This issue occurred when the portal cache configuration was not saved successfully.
GPC-9982
Fixed an issue, when the GlobalProtect app was installed on macOS endpoints running macOS Catalina 10.15 or later and HIP checks were enabled, the macOS endpoint displayed additional pop-ups to the user when GlobalProtect requested to access your Desktop, Documents, and Downloads folders.

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