Addressed Issues in GlobalProtect App 5.3

See the list of addressed issues in GlobalProtect app 5.3 for Android, iOS, Chrome, Windows, Windows 10 UWP, macOS, and Linux.
The following topic describes the issues addressed in GlobalProtect app 5.3 for Android, iOS, Chrome, Windows, Windows 10 UWP, macOS, and Linux.

GlobalProtect App 5.3.3 Addressed Issues (Linux Only)

The following table lists the issues that are addressed in GlobalProtect app 5.3.3 for Linux
Issue ID
Description
GPC-14490
Fixed an issue where, when the GlobalProtect app was installed on Linux devices, the app stopped working when the user installed McAfee Endpoint Security on the devices.

GlobalProtect App 5.3.2 Addressed Issues (Linux Only)

The following table lists the issues that are addressed in GlobalProtect app 5.3.2 for Linux.
Issue ID
Description
GPC-14334
Fixed an issue where, when the GlobalProtect app was installed on Linux devices, the users were unable to log in to the app due to authentication failure in the gateway pre-login stage.
GPC-13929
Fixed an issue where, when the GlobalProtect app was installed on Linux devices, the app displayed segmentation fault warning messages. This issue occurred when the user upgraded the machine to Ubuntu 20.04.02 LTS.
GPC-13815
Fixed an issue where, when the GlobalProtect app was installed on Linux devices, the app displayed erroneous HIP pop-up notifications such as old HIP notifications and garbled text.
GPC-13805
Fixed an issue where, when the GlobalProtect app was installed on Linux devices, the GlobalProtect HIP report displayed encryption status as unencrypted even when encryption was complete.

GlobalProtect App 5.3.1 Addressed Issues (Linux Only)

The following table lists the issues that are addressed in GlobalProtect app 5.3.1 for Linux.
Issue ID
Description
GPC-13788
Fixed an issue where, when the GlobalProtect app was installed on Linux devices and configured with On-Demand mode, the GUI version of GlobalProtect hangs in
Connecting
state after the device woke up from sleep mode.
GPC-13507
Fixed an issue where, when the GlobalProtect app was installed on Linux devices, the GlobalProtect HIP check did not detect the correct definition date and year for the CrowdStrike Falcon application, which caused the device to fail the HIP check.
GPC-13476
Fixed an issue where, when the GlobalProtect app was installed on Linux devices and when IPv4 was configured in the network interface card (NIC), the app was unable to establish a connection to the portal when the fully qualified domain name (FQDN) specified for the portal mapped to both IPv4 and IPv6 DNS entries.
GPC-13378
Fixed an issue where, when the GlobalProtect app was installed on Linux devices, the hamburger menu on the status panel did not display the
Report an Issue
and
Welcome Page
options even when they were enabled in the GlobalProtect portal configuration.
GPC-13343
Fixed an issue where, when the GlobalProtect app was installed on Red Hat Enterprise Linux 8.4 Linux devices, the hamburger menu on the status panel sometimes was not displayed correctly.
GPC-13298
Fixed an issue where, when the GlobalProtect app was installed on Linux devices and the command-line interface (CLI) was used, the
echo $?
command returned a status code of
1
to indicate that the commands were unsuccessful.
GPC-13274
Fixed an issue where, when the GlobalProtect app was installed with the Cortex XDR agent on Linux devices, the GlobalProtect HIP check incorrectly reported two
Anti-Malware
products such as
Traps
and
Cortex
instead of one product (for example,
Cortex
). The GlobalProtect HIP check also incorrectly reported the real-time protection status, which caused the device to fail the HIP check.
GPC-13136
Fixed an issue where, when the GlobalProtect app was installed on Linux devices, the GlobalProtect system tray icon was not visible when using the dark background.

GlobalProtect App 5.3 Addressed Issues (Linux Only)

The following table lists the issues that are addressed in GlobalProtect app 5.3 for Linux.
Issue ID
Description
GPC-12784
Fixed an issue where, when the GlobalProtect app was installed on Linux devices, the status of the
Disk Encryption
category displayed as
partial
because
unencrypted
was reported for the home partition on the device.

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