Fixed an issue where GlobalProtect Client 6.1.11 on iOS devices would randomly disconnect and require users to re-authenticate, despite a configured session lifetime. This occurred because OpenSSL had duplicate and conflicting code paths for iOS entropy gathering, along with a legacy custom mechanism for overriding random device paths, which led to unexpected GlobalProtect service restarts.

Fixed an issue where GlobalProtect client versions 6.1.10 and 6.1.11 on iOS devices experienced frequent and unexpected disconnections due to an SSL_CTX_new() failure caused by an error retrieving entropy.

Fixed an issue where the GlobalProtect Android app version 6.1.11 crashed when MDM app restrictions did not include the `fips-induce-error` key.

Resolved an issue where the GlobalProtect client on Android devices disconnected intermittently due to network disruption.

Resolved an issue where the GlobalProtect client on Chromebooks frequently disconnections due to StopThreads and TimeoutException when connecting to an NLB-enabled gateway.

Fixed an issue where, when the GlobalProtect app was installed on Chromebooks, the Chromebooks were unable to connect to NLB gateway due to invalid prefix length.

Fixed an issue where Android users experienced frequent disconnections from GlobalProtect after upgrading the app to version 6.1.6.

Fixed an issue where GlobalProtect app installed on Android devices intermittently failed to send HIP reports when the device was in doze mode, resulting in the firewall removing the IP mapping for the user.

Fixed an issue where GlobalProtect app installed on Android devices intermittently failed to send HIP reports when the device was in doze mode, resulting in the firewall removing the IP mapping for the user.

Fixed an issue where Android devices running the GlobalProtect client in FIPS mode were unable to verify client certificates using OCSP (Online Certificate Status Protocol), leading to authentication failures.

Fixed an issue where Chromebooks intermittently failed to authenticate to the Prisma Access Portal when using SAML authentication. This occurred because the ACS URL would briefly open in the default browser and then immediately disappear, leading to an "authentication failed" message and an exception in the GlobalProtect logs.

Fixed an issue where Android devices running the GlobalProtect agent were unable to connect to gateways, displaying a "Could not verify the server certificate of the gateway" error. This occurred because a common code change caused the GlobalProtect agent to use the OpenSSL framework for gateway server certificate handshakes, which was unable to access certificates stored in the Android key-store.

Fixed an issue where Android mobile device users of the GlobalProtect VPN client were unable to complete SAML authentication, as they were redirected to a blank page after attempting to connect. This issue occurred regardless of whether the embedded or default browser was used for SAML authentication.

Fixed an issue where Chromebook users on GlobalProtect client version 6.1.9 could not connect to GlobalProtect gateways outside their geographical region. This occurred because when users attempted to switch gateways, a brief VPN disconnection due to higher network latency was misinterpreted by Android's Callback as a network loss. This triggered an unintended reconnection flow, prompting users for credentials and restarting the entire connection process (pre-login, login, network discovery), which resulted in the client connecting to the best available gateway instead of the user-selected gateway.

Fixed an issue where GlobalProtect clients were unable to switch their connection to a different GlobalProtect gateway, even when the desired gateway was visible and manually selected, causing clients to remain connected to their default gateway.

Resolved an issue where the GlobalProtect client on Android devices disconnected intermittently due to network disruption.

Resolved an issue where the GlobalProtect client on Chromebooks frequently disconnections due to StopThreads and TimeoutException when connecting to an NLB-enabled gateway.

Fixed an issue where, when the GlobalProtect app was installed on Chromebooks, the Chromebooks were unable to connect to NLB gateway due to invalid prefix length.

Fixed an issue where Android users experienced frequent disconnections from GlobalProtect after upgrading the app to version 6.1.6.

Fixed an issue where GlobalProtect app installed on Android devices intermittently failed to send HIP reports when the device was in doze mode, resulting in the firewall removing the IP mapping for the user.

Fixed an issue where saved GlobalProtect app's username/password was cleared, requiring users to enter credentials again.

Fixed an issue where the Open with option did not automatically display after a new installation of the GlobalProtect app on Android devices.

Fixed an issue where Android users experienced frequent disconnections from GlobalProtect after upgrading the app to version 6.1.6.

Fixed an issue where, when the GlobalProtect app was installed on Android devices, the app failed to initiate HIP report intermittently.

Fixed an issue where, when the GlobalProtect app was installed on Android devices, the app could not connect to the internal gateway when the SAML authentication method was used to authenticate to the app.

Fixed an issue where the GlobalProtect app got stuck in the Connecting stage when Okta SAML authentication was used to authenticate to the app.

Fixed an issue where, when the GlobalProtect app version 6.1.6 was installed on Android devices, the app stopped working because the ForegroundService did not function as expected.

A fix was made to address insufficient certification validation vulnerability in GlobalProtect app software for iOS platform (CVE-2024-5921).

A fix was made to address insufficient certification validation vulnerability in GlobalProtect app software for iOS platform (CVE-2024-5921).

A fix was made to address insufficient certification validation vulnerability in GlobalProtect app software for Android platform (CVE-2024-5921).

Fixed an issue where the HIP report did not contain the service set identifier (SSID (service set identifier) and internet service provider (ISP) information when the GlobalProtect app was installed on iOS devices.

Resolved an issue where when the GlobalProtect app is installed on Android devices, the Host ID column of the Strata Logging Service (formerly CDL) log did not display the mobile-id setting value.

Resolved an issue where some users are unable to play YouTube videos.

Fixed an issue where, when the GlobalProtect app was used with an embedded browser, the browser displayed ‘can't reach page’ due to a Windows filter driver issue.

Fixed an issue where the GlobalProtect logs displayed different event messages for Windows and macOS devices when the Allow User to Disable GlobalProtect App was set to Allow with Passcode for the GlobalProtect app.

Fixed an issue where the hamburger menu on the GlobalProtect app was disabled and end users were unable to click on the Report an Issue option when the GlobalProtect app was disabled in Always-On mode.

Fixed an issue where connection to the GlobalProtect portal failed with the error Username from CAS SSO response is different from the input.

Fixed an issue where macOS users were connected to the GlobalProtect app before they agreed to their company’s terms of service.

Fixed an issue where the prelogon connect method failed on the Globalprotect gateway prelogin stage.

Fixed an issue where translation errors were observed in the GlobalProtect app for French localization.

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the app got disconnected and reconnected intermittently.

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, end users were not prompted to enter a password and the app got stuck in Restoring VPN connection state until the cookie was deleted.

Fixed an issue where the GlobalProtect app went missing from the endpoints after an upgrade from app version 6.0.5-35 to 6.0.8-601.

Fixed an issue where the GlobalProtect app displayed a generic SAML login page and not the actual login page for authentication and the connection was not established when cached portal configuration was used.

Fixed an issue where the GlobalProtect app was trying to use the old portal's authorization cookie to login instead of the newly migrated portal. This happened when the user changed from secondary portal to primary portal or vice versa without signing out.

Fixed an issue where the GlobalProtect app displayed the text incorrectly on the web interface.

Fixed an issue where users got connection errors in an embedded browser after the computer woke up from sleep or when the user switched gateways.

Fixed an issue where, when the user used CAS token to authenticate, the system logs incorrectly displayed an error message during the GlobalProtect auto refresh configuration interval.

Fixed an issue where a small white blank page randomly popped up on the device screen distracting the users. This issue occurred while the device was connected to GlobalProtect app.

Fixed a GlobalProtect redirection issue in embedded browser. When a user tried to connect to GlobalProtect, an error was displayed while waiting for the SAML response instead of being redirected to the embedded browser.

Fixed an issue where the GlobalProtect HIP check failed to detect Kaspersky after an upgrade from 21.3.10.391 to 21.15.8.493.

Fixed an issue where GlobalProtect stayed disconnected even when the device was unlocked by the user.

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the app displayed text incorrectly when the system language was German.

Fixed an issue where, when the GlobalProtect app is installed on devices running macOS, the app displayed the message, Downloading in progress when the GlobalProtect app was upgraded to 6.0.x using the option Allow Transparently. The app should not display the message when upgraded using the transparent method.

Fixed an issue where GlobalProtect 6.2.1 tried to connect automatically after the user restarted their computer even though the connect method was set to On-Demand.

Fixed an issue where the GlobalProtect app did not disconnect when the user used the Disable option on the hamburger menu. The tunnel was still up and connected even when the user disconnected the GlobalProtect app.

Fixed an issue where internet via WiFi connection was unavailable for GlobalProtect users after their computer woke up from sleep because the app WiFi adapter was unable to obtain a DHCP IP address. This issue occurred on devices where Enforce GlobalProtect for Network Access feature was enabled.

Fixed an issue where the GlobalProtect HIP check incorrectly detected Real Time Protection for Cortex XDR, which caused the device to fail the HIP check.

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the GlobalProtect app got stuck in the Connecting stage after the device woke up from Modern Standby mode.

Fixed an issue where the Logon button on the GlobalProtect login screen stopped working after receiving the Microsoft Edge WebView2 runtime, 117.0.2045.36 update on the devices.

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the GlobalProtect HIP check did not detect the Total Defense antivirus application, which caused the device to fail the HIP check.

Fixed an issue where the I Agree option on the GlobalProtect app Welcome page did not work as expected when the user selected the option using a keyboard.

Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the Allow Manually upgrade failed when the user tried to upgrade the GlobalProtect app version from 6.0.5 to 6.0.7

Fixed an issue where a hyperlink in a HIP notification opened in the GPO-disabled Internet Explorer 11 browser instead of the default browser.

Fixed an issue where the GlobalProtect app failed to send HIP reports hourly.

Fixed an issue where, when SAML authentication was used to authenticate to the GlobalProtect app, the app used an unknown username SAMLUser which was not configured instead of the actual username of the user, which caused an authentication failure.

Fixed an issue where, when the GlobalProtect app was installed on Linux devices with Ubuntu 22.04, the app was unable to collect HIP reports.

Fixed an issue where, when the GlobalProtect app transitions from pre-logon to user-logon tunnel, the app did not display the list of gateways for the users to change the gateway. The gateway list was displayed only when the app was refreshed.

Fixed an issue where the GlobalProtect app was unable to fetch Windows firewall and antimalware information correctly.

Fixed an issue where, when the GlobalProtect app version 6.0.8 or 6.0.7 was installed on endpoints running macOS Sonoma 14.1, the PanGPS did not work as expected.

Fixed an issue where, when the user upgraded the GlobalProtect version to 5.2.13 or later version, the HIP report displayed the DLP Digital Guardian Agent as disabled.

Fixed an issue where, when the GlobalProtect app was installed on iOS devices, the users had to reconnect to the GlobalProtect app several times in a day. Users were prompted to enter the credentials every time they tried to reconnect.

Fixed an issue where the users were unable to choose the correct certificate for the app as the configured registry value previousCertificate did not work as expected.

Fixed an issue where the GlobalProtect HIP report failed to detect the Real Time Protection status for Cortex XDR, which caused the device to fail the HIP check.

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the Connection tab under app Settings did not display the connection status and the refresh connection did not work when the Settings window was opened.

Fixed an issue where GlobalProtect detected an incorrect Real-Time Protection status for Crowdstrike Falcon during HIP checks for antimalware.

Fixed an issue where when the GlobalProtect app was installed on devices running macOS, the Connection tab under app Settings did not display the connection status when the app was changed from a non-tunneled gateway to a tunneled gateway.

Fixed an issue where, when the GlobalProtect app was installed on Windows devices and the user changed the network from wired to wireless within the organization, the device displayed a blue screen.

Fixed an issue where, when the GlobalProtect app version 5.2.13 was installed on devices running macOS, the users were unable to connect to the Zoom application.

Fixed an issue where, when SAML authentication was used to authenticate to the GlobalProtect app and the user changed the gateway to a manual gateway, the app stayed in the Connecting stage.

Fixed an issue where the Central Authentication Service (CAS) authentication did not work when the GlobalProtect app was connected to an internal gateway and the app repeatedly opened the SAML authentication page.

Fixed an issue where the GlobalProtect app displayed, You are on the internal corporate network message when users were on a public network. Users had to reboot the system to resolve this issue.

Fixed an issue where, when the GlobalProtect app was installed on Linux devices running on Red Hat version 9, the resolv.conf file was not getting updated with GlobalProtect DNS servers as expected.

Users should install/uninstall GlobalProtect app using p_install.shand gp_uninstall.shto fix resolve this issue.

Fixed an issue where the GlobalProtect HIP check did not detect the Trellix Endpoint Security application, which caused the device to fail the HIP check.

Fixed an issue where users were prompted twice to authenticate using SAML authentication when used with CAS authentication and authentication override cookie, the GlobalProtect app got stuck in the Connecting stage while trying to connect.

Fixed an issue where split tunnel CNAME records were created before the GlobalProtect tunnel was established.

Fixed an issue where, when the GlobalProtect app was installed on Linux devices running on Ubuntu 22.04, the app got disconnected intermittently with the error message: Failed to read notify event buffer, error: Resource temporarily unavailable.

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the screen reader did not announce the name of the GlobalProtect gateway when the gateway was marked with the star symbol.

Fixed an issue where the GlobalProtect app stopped working when the app was upgraded from version 5.2.8 to 6.0.3.

Fixed an issue where the ADEM portal did not display user information such as User-ID when the ADEM portal was changed from on-premises to Prisma Access.

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS and the user upgraded the GlobalProtect version from 6.0.5 to 6.2.1, the app got disconnected after 10 minutes.

Fixed an issue where the GlobalProtect app changed the connection status to Not Connected even though the app was connected to the internal gateway.

Fixed an issue where the GlobalProtect app on macOS endpoints did not query the secondary DNS (when primary DNS is not responding) when the domain was part of the exclude domain list (both network and DNS).

Fixed an issue where, when the GlobalProtect app was installed on Windows devices and the device was reset using the Microsoft Recovery tool, the GlobalProtect app was not properly displayed.

Fixed an issue where the GlobalProtect HIP check did not detect McAfee Total Protection as an anti-malware application, which caused the device to fail the HIP check.

Fixed an issue where the hyperlinks with the URLs containing the = character in the HIP notification message did not work as expected and the page did not open when the user clicked the URL.

Fixed an issue where the I Agree option on the GlobalProtect app Welcome page did not work as expected when the user selected the option using a keyboard.

Fixed an issue where the GlobalProtect app became unresponsive when the user clicked the ESC button during authentication using a hard token.

Fixed an issue where Linux endpoints could not resolve FQDNs when the GlobalProtect tunnel was connected because the host stopped listening to UDP/53 on the loopback IP address.

Fixed an issue where the GlobalProtect SSO tile was selected instead of the Windows Password tile in the Windows Login screen even though the registry key MakeGPCPDefault was set to No.

Fixed an issue where the GlobalProtect app was unable to send HIP reports when the app was connected using IPv6 address.

Fixed an issue where the GlobalProtect app incorrectly displayed the gateway as internal when it was connected to an external gateway.

Fixed an issue where the GlobalProtect HIP check incorrectly detected the version for KES 12 (Kaspersky Endpoint Security), which caused the device to fail the HIP check.

Fixed an issue where, when the GlobalProtect app was installed on Linux devices running Ubuntu 22.04 or REHL 9.1, the app got disconnected periodically.

Fixed an issue where, when multiple wa_3rd_party_host_64.exe processes persisted even after the HIP check was performed, the GlobalProtect app stopped working.

Fixed an issue where, when the GlobalProtect app was configured with the 'Disable GlobalProtect option set to Allow With Ticket, the app did not display the correct Disable Duration time.

Fixed an issue where the GlobalProtect app failed to connect on Windows 11 endpoints with error Could not connect to the GlobalProtect service.

Fixed an issue where, when the IP address type was set to IPv4 and IPv6, the GlobalProtect app could connect only to the manual gateway instead of connecting to the best available gateway.

Fixed an issue where, when pre-logon was configured for the GlobalProtect app, the GlobalProtect portal displayed the FQDN or IP address of the gateway and not the gateway name. With this fix, the portal displays the gateway name instead of FQDN or IP address.

Fixed an issue where, when the GlobalProtect app got automatically connected after a system reboot even though the connection method configured was On-Demand.

Fixed an issue where, when the GlobalProtect app was connected to the internal gateway, the app displayed the message : Connected - Inter.... instead of Connected.

Fixed an issue where the GlobalProtect HIP check did not detect McAfee LiveSafe as an anti-malware application, which caused the device to fail the HIP check.

Fixed an issue where, when the user entered credentials during SAML authentication after the set internal login timer, the app displayed an authentication failed message without providing the reason. The Retry button on the app web interface did not work properly when using an embedded browser for authentication. The Retry button was not fully visible on the embedded browser.

Fixed an issue where GlobalProtect experienced a prolonged connection time when IPv6 was disabled on Windows devices.

Fixed an issue where the GlobalProtect HIP check did not detect McAfee LiveSafe as an antivirus application, which caused the device to fail the HIP check.

Fixed an issue where the vertical scroll bar on the GlobalProtect app web interface did not work properly when users tried to select the certificate from the drop-down.

Fixed an issue where users were unable to select the external gateway manually when connected to the internal network. The GlobalProtect stayed in Connecting state and users had to manually disconnect the connection and connect to the internal network to exit the Connecting state.

Fixed an issue where the GlobalProtect app displayed the Prisma Access gateways that were not set for manual selection.

Fixed an issue where the GlobalProtect app displayed the Credential Provider language in English when the system language was German.

Fixed an issue where, when the GlobalProtect app was installed on Linux devices, the app displayed the text in an incorrect format and the users were unable to read the information displayed on the app.

Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the GlobalProtect HIP check did not detect the correct details for Cortex XDR, which caused the device to fail the HIP check.

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the GlobalProtect HIP check detected the WithSecure antivirus software as XProtect, which caused the device to fail the HIP check.

Fixed an issue where the GlobalProtect HIP check did not detect McAfee LiveSafe – Internet Security, which caused the device to fail the HIP check.

Fixed an issue where GlobalProtect connected to an internal gateway got automatically disconnected after a certain period of time.

Fixed an issue where the GlobalProtect HIP check did not detect McAfee Total Protection, which caused the device to fail the HIP check.

Fixed an issue where the GlobalProtect HIP check did not detect the Definition Date correctly for the CrowdStrike application, which caused the device to fail the HIP check.

Fixed an issue where, when the GlobalProtect app was installed on macOS endpoints and split tunnel was configured based on the application, the Zoom app got disconnected intermittently.

Fixed an issue where users were unable to connect to GlobalProtect gateway when only one external gateway was added due to the following error: Cannot Verify Server Certificate of Gateway.

Fixed an issue where, when the upgrade script update_tmp.bat was used, the error message did not display the correct exit timeout for the PanGPS uninstall process.

Fixed an issue where the GlobalProtect app displayed the status as Connected-Internal even when the app was not connected.

Fixed an issue where, when the traffic enforcer setting was applied for pre-logon and the GlobalProtect app was disconnected, the new user setting did not get updated and the pre-logon setting was still applicable.

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the certificate information was not accessible even though the GlobalProtect app had full access to the certificate store.

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the GlobalProtect app failed to reconnect and continued to stay in the Connecting state after the device woke up from Modern Standby mode.

Fixed an issue where, when the GlobalProtect app was installed on devices running on macOS, the app did not display the Connect button and Refresh Connection button properly.

Fixed an issue where, when the GlobalProtect app was installed on Windows devices and the screen displayed GlobalProtect app connection status incorrectly when the device was locked.

Fixed an issue where the GlobalProtect app stopped working when the app was upgraded from version 5.2.8 to 6.0.3.

Fixed an issue where the GlobalProtect app connection failed when both GlobalProtect Enforcer and Endpoint Traffic Policy Enforcement were enabled.

Fixed an issue where the GlobalProtect app was installed on devices running macOS, a blank GlobalProtect app user interface was displayed instead of the correct page.

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, users were able to select All Gateways heading on the page which was not an option for the users to select. This issue happened on the app interface with a non-English language.

Fixed an issue where GlobalProtect 6.1.0 on iOS 17 cannot connect gateways successfully.

Fixed an issue where, when the customer upgraded from 5.2.12-26 to 6.1.1-6 on several devices, several devices received blue screen error messages. To fix the problem, the customer completely uninstalled the 5.x version of GlobalProtect before upgrading to 6.1.1.

Fixed an issue where, when the GlobalProtect app was installed on Android devices and the block list was configured through mobile device management (MDM), the block list did not work as expected and the traffic was not blocked as per the configuration.

Fixed an issue where,when the GlobalProtect app was installed on iOS devices, the app got stuck in the Connecting state and users had to restart the device to connect to the app.

Fixed an issue where, when the GlobalProtect app was installed on iOS devices, users were unable to send logs ( Help > Send Logs) through apps other than iOS Mail Client. Users can now share the logs using any file sharing app (e.g. Gmail) so that administrators can analyze the logs.

Fixed an issue where, when the GlobalProtect app was installed on iOS devices and configured with On-Demand mode, the app displayed the following erroneous pop-up message:

Fixed an issue where, when the GlobalProtect app was installed on iOS devices, users could not connect the iOS device to a manual gateway even though the GlobalProtect portal was configured with two external manual gateways.

Fixed an issue where, when the GlobalProtect app was installed on Android devices, the users could not connect to the app due to the following error:

Fixed an issue where devices displayed the DRIVER_VERIFIER_DETECTED_VIOLATION Blue Screen error when the GlobalProtect app was upgraded from version 5.2.10 to 6.1.1.

Fixed an issue where Trend Micro XDR detected packet capture processes randomly via GlobalProtect (PanGPS.exe service).

Fixed an issue where the GlobalProtect app selected an unexpected gateway due to a latency discrepancy seen between PanGPS and packet capture.

Fixed an issue where, when the language was set to Japanese, the time to connect was not displayed properly when a Disconnect Timeout was configured for the app.

Fixed an issue where users were unable to connect to GlobalProtect gateway when only one external gateway was added due to the following error: Cannot Verify Server Certificate of Gateway.

Fixed an issue where the GlobalProtect app reported the computer name differently from the computer name displayed in Autonomous DEM causing a data discrepancy.

Fixed an issue where the GlobalProtect app stopped working abruptly.

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS and GlobalProtect enforcer was configured with allowed FQDNs, users were still able to access the internet and other public domains.

Fixed an issue where when the GlobalProtect app Allow User to Disable GlobalProtect App setting was set to Allow with Comment, the option did not work as expected.

Fixed an issue where the GlobalProtect app did not detect Smart Card removal every time the user removed the card and due to which the app was not getting disconnected in On-Demand tunnel mode.

Fixed an issue where, when the GlobalProtect app was connected through the Prisma Access gateway, the upload speed of the internet was reduced to 2 Mbps.

Fixed an issue where users were unable to connect to the GlobalProtect gateway when only one external gateway was added due to the following error: Cannot Verify Server Certificate of Gateway.

Fixed an issue where the GlobalProtect app incorrectly detected the firewall status as disabled while the GlobalProtect HIP check detected the device as Windows firewall enabled.

Fixed an issue where the GlobalProtect app would get stuck in the Connecting state when the user tried to close the browser window for SAML authentication after configuring On-Demand mode for the app.

Fixed an issue on the GlobalProtect app for Linux where, when the GlobalProtect app was connected and the tunnel was up, the DNS requests were sent to the public DNS servers assigned to the physical interface.

Fixed an issue where the device displayed a Blue Screen error when users upgraded the GlobalProtect version to 6.1.1-5

Fixed an issue where, when the GlobalProtect app was installed on Linux devices, the file size of the log file (PanGPUI.log.old) increased without getting log rotated.

Fixed an issue where the GlobalProtect portal and gateway selection list were displayed in the table format and not as menu items.

Fixed an issue where, when the GlobalProtect app was installed on Windows 10 or 11 devices, and when the user tried to authenticate using SAML authentication, the app did not display the Terms of Use pop-up on the Welcome page properly.

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the upload speed of the internet was reduced after a version upgrade.

Fixed an issue where the GlobalProtect system tray icon continued to stay in Connecting state even when the app was connected and had access to internal resources.

Fixed an issue where GlobalProtect HIP check did not detect the new version of Trellix Drive Encryption correctly, which caused the device to fail the HIP check.

Fixed an issue where, when the GlobalProtect app was installed on Windows devices and the app was upgraded from version 5.2.12 to 6.0.5, the device displayed the DRIVER_VERIFIER_DETECTED_VIOLATION Blue Screen error.

Fixed an issue where the SettingsConnection tab in the GlobalProtect add did not display the Assigned IP Address(es) and Gateway IP Address properly.

Fixed an issue where, when the GlobalProtect app was installed on Windows 10 devices and the language was set to Japanese, IpConfig.txt and Systeminfo.txt in the GlobalProtectLogs.zip did not work properly.

Fixed an issue where the GlobalProtect app disconnected due to a HIP reporting error that prevented the app from sending HIP reports to the gateway.

Fixed an issue where the device could not reconnect to the internet when endpoint traffic policy enforcement was enabled and when the user switched networks. Users had to reboot the system to connect to the internet.

Fixed an issue where the user interface of the GlobalProtect app was going oversized when the system woke up from the sleep mode.

Fixed an issue where the GlobalProtect app did not display LDAP password expiration notification on consecutive connection attempts when the user tried to authenticate using the LDAP authentication method.

Fixed an issue where the tunnel was still up and connected even when the user disconnected the GlobalProtect app.

Fixed an issue where GlobalProtect failed to decrypt HipPolicy.dat on endpoints, which caused the device to fail the HIP check for anti-malware.

Fixed an issue where, when the user clicked the Network sign-in icon on the Windows login page, an icon with the name ‘image’ was displayed instead of the portal IP address/ URL.

Fixed an issue where devices with Driver Verified enabled and configured to monitor the PAN virtual adapter driver (pangpd.sys) displayed the DRIVER_VERIFIER_DETECTED_VIOLATION Blue Screen error.

Fixed an issue where the GlobalProtect app tried to send HIP reports even when the device was on Modern Standby mode.

Fixed an issue where the GlobalProtect app got stuck in the Connecting state when the user tried to authenticate with SAML authentication using the embedded browser and clicked Cancel on the certificate prompts.

Fixed an issue where the GlobalProtect app took a long time to establish a connection due to an erroneous packet capture process.

Fixed an issue where the Endpoint Traffic Policy Enforcement feature was causing the GlobalProtect app to drop Slack WebSocket outbound traffic on macOS endpoints.

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the app did not try to auto-connect to the gateway after exceeding the Disable Timeout value.

Fixed an issue where the GlobalProtect app (PANGP Virtual Ethernet Adapter) was intermittently disconnected after a system reboot though the gateway status displayed it as Connected.

Fixed an issue where the GlobalProtect app sent the Intermediate Certificate instead of the Server Certificate for OCSP check while performing Certificate authentication on GlobalProtect.

Fixed an issue where, when configured with the pre-logon connect method, the GlobalProtect app indicated that it was connected, but the tunnel was not established and users were unable to access resources.

Fixed an issue where the GlobalProtect app couldn't display the Verify text box when using the full 255 characters for Radius DUO Authentication on Windows devices.

Fixed an issue where GlobalProtect logs forwarded from CDL to syslog-ng and Splunk were arriving in multiline and single line mode randomly.

Fixed an issue where GlobalProtect users were intermittently unable to log in to the gateway when using the user logon connect method because Enforce GlobalProtect Connection for Network Access was enabled immediately after portal login, blocking access to the gateway login URL.

Fixed an issue where, when the GlobalProtect app was installed on the Windows devices, the GlobalProtect app failed to send the Diagnostic report when the end user used the option to Report an Issue.

Fixed an issue where the GlobalProtect HIP check did not detect the Chinese anti-malware applications, which caused the device to fail the HIP check.

Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the GlobalProtect HIP check took longer than expected to collect the HIP information and also displayed HIP pop-up error messages for antivirus software, which caused the device to fail the HIP check.

Fixed an issue where the portal status did not show as Connected even when the portal was accessible after a reboot and the portal status was Using cached portal config, which did not trigger the transparent upgrade.

Fixed an issue where GlobalProtect notifications were displayed in HTML code instead of formatted text.

Fixed an issue where the GlobalProtect app connection failed when Windows 10 21H2 users tried to switch to another Windows user account on the device

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS with SAML authentication, users were unable to connect to the app after the system woke up from sleep mode. The app stayed in Connecting state for a long time and users had to refresh the connection.

Fixed an issue where GlobalProtect HIP check did not detect the name of the Trellix Agent correctly, which caused the device to fail the HIP check.

Fixed an issue where the GlobalProtect HIP check detected the device as Windows firewall enabled even though the firewall was disabled on the device.

Fixed an issue where, when the GlobalProtect app was installed on Windows devices, the device displayed a Blue Screen error due to a faulty GlobalProtect app driver.

Fixed an issue where the GlobalProtect app was stuck in the Connecting state when users failed to authenticate with SAML and using an embedded browser. Users were unable to disconnect the app and had to reboot the device.

Fixed an issue where, when Connect Before Logon using Security Assertion Markup Language (SAML) authentication was used to log in to the endpoint, the Use Default Browser for SAML Authentication did not work as expected with the configured Connect Before Logon option.

Fixed an issue where the GlobalProtect HIP check did not detect the Real-Time Protection status for the FireEye Endpoint Agent, which caused the device to fail the HIP check.

Fixed an issue where single sign-on (SSO) for Smart Card were used for authentication, users were prompted to enter PIN instead of password on the Windows login screen.

Fixed an issue where the app would get stuck at the Connecting state while trying to connect to a gateway.

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the screen reader repeatedly announced tabs, Add button, and portals table on the user interface. The screen reader must announce the user interface elements only once.

Fixed an issue where, when the GlobalProtect app was installed on devices running macOS, the app Home page displayed text in an incorrect color contrast ratio causing readability issues for users.

Fixed an issue where the split tunnel was configured based on the destination domain, split tunneling did not work as expected when IPv6 traffic exclusion was configured.

Fixed an issue where the GlobalProtect HIP check did not detect the Real-Time Protection status correctly for the CrowdStrike Falcon application, which caused the device to fail the HIP check.

Fixed an issue where the GlobalProtect app installer was displaying the wrong Palo Alto Networks logo.

Fixed an issue where when the GlobalProtect app was installed on devices running macOS, the GlobalProtect enforcer continued to block network access even after connecting to the internal gateway.