Uninstall the GlobalProtect App for macOS
Focus
Focus
GlobalProtect

Uninstall the GlobalProtect App for macOS

Table of Contents

Uninstall the GlobalProtect App for macOS

Use the following steps to uninstall the GlobalProtect app from your macOS endpoint . Keep in mind that by uninstalling the app, you no longer have VPN access to your corporate network and your endpoint will not be protected your company’s security policies.
Only users with administrator privileges can uninstall the GlobalProtect app from macOS endpoints.
On macOS endpoints, you can use the macOS installation program (in this case, the GlobalProtect Installer) to uninstall a program. To uninstall the GlobalProtect app from your endpoint, install the GlobalProtect software package, and then launch the GlobalProtect Installer. The GlobalProtect Installer prompts you to select the
Uninstall GlobalProtect
package. If your administrator enabled the system extensions in the GlobalProtect app for your macOS endpoint during the GlobalProtect app installation, the GlobalProtect app will also prompt you to remove the system extensions during the GlobalProtect uninstallation. After the
Uninstall GlobalProtect
package was successfully installed, the GlobalProtect app is removed from the endpoint.
If you no longer have the GlobalProtect Installer on your macOS endpoint, you can uninstall GlobalProtect by running the following command from the command line:
sudo /Applications/GlobalProtect.app/Contents/Resources/uninstall_gp.sh
  1. Log in to the GlobalProtect portal.
    1. Launch your web browser and go to the following URL:
      https://<portal address or name>
      Example:
      http://gp.acme.com
    2. On the portal login page, enter your
      Name
      (username) and
      Password
      , and then click
      LOG IN
      . In most instances, you can use the same username and password that you use to connect to your corporate network.
  2. Navigate to the app download page.
    In most instances, the app download page appears immediately after you log in to the portal.
    If your system administrator has enabled GlobalProtect Clientless VPN access, the application page opens after you log in to the portal (instead of the app download page). Select
    GlobalProtect Agent
    to open the download page.
  3. Download the app.
    1. Click
      Download Mac 32/64 bit GlobalProtect agent
      .
    2. When prompted,
      Run
      the software.
    3. When prompted again,
      Run
      the GlobalProtect Installer.
  4. Uninstall GlobalProtect.
    1. From the GlobalProtect Installer, click
      Continue
      .
    2. On the
      Destination Select
      screen, click
      Continue
      .
    3. On the
      Installation Type
      screen, select the
      Uninstall GlobalProtect
      check box, and then click
      Continue
      .
    4. Click
      Install
      to confirm that you want to remove the GlobalProtect app.
    5. When prompted, enter your
      User Name
      and
      Password
      , and then click
      Install Software
      to uninstall GlobalProtect.
    6. If your system administrator has enabled the macOS system extensions during the GlobalProtect app 5.1.4 installation running macOS Catalina 10.15.4 or later, the pop-up prompt appears for you to uninstall the system extensions. When prompted, enter your
      User Name
      and
      Password
      , and then click
      OK
      to remove the system extensions.
  5. Confirm that the GlobalProtect app is no longer installed.
    A message pops up, confirming that the
    Uninstall GlobalProtect
    package was successfully installed. This confirmation indicates that the GlobalProtect app has been removed from your endpoint.

Recommended For You