End-of-Life (EoL)

Test the Agent Installation

Use the following procedure to test the agent installation.
  1. Create an agent configuration for testing the agent installation.
    When initially installing the GlobalProtect agent software on the endpoint, the end user must be logged in to the system using an account that has administrative privileges. Subsequent agent software updates do not require administrative privileges.
    As a best practice, create an agent configuration that is limited to a small group of users, such as administrators in the IT department responsible for administering the firewall.
    1. Select
      Network
      GlobalProtect
      Portals
      and select the portal configuration to edit.
    2. Select the
      Agent
      tab and either select an existing configuration or
      Add
      a new configuration to deploy to the test users/group.
    3. On the
      User/User Group
      tab, click
      Add
      in the User/User Group section, select the user or group who will be testing the agent, and then click
      OK
      .
    4. On the
      Agent
      tab, make sure
      Agent Upgrade
      is set to
      prompt
      and then click
      OK
      to save the configuration.
    5. (Optional) Select the agent configuration you just created/modified and click
      Move Up
      so that it is before any more generic configurations you have created.
    6. Commit
      the changes.
  2. Log in to the GlobalProtect portal.
    1. Launch your web browser and go to the following URL:
      https://<portal address or name>
      For example,
      https://gp.acme.com
      .
    2. On the portal login page, enter your user
      Name
      and
      Password
      and then click
      Login
      .
      portal_login.png
  3. Download the agent.
    1. Click the link that corresponds to the operating system you are running on your computer to begin the download.
      GP_agent_download.png
    2. When prompted to run or save the software, click
      Run
      .
    3. When prompted, click
      Run
      to launch the GlobalProtect Setup Wizard.
      When initially installing the GlobalProtect agent software on the endpoint, the end user must be logged in to the system using an account that has administrative privileges. Subsequent agent software updates do not require administrative privileges.
  4. Complete the GlobalProtect agent setup.
    1. From the GlobalProtect Setup Wizard, click
      Next
      .
    2. Click
      Next
      to accept the default installation folder (
      C:\Program Files\Palo Alto Networks\GlobalProtect
      ) or
      Browse
      to choose a new location and then click
      Next
      twice.
    3. After the installation successfully completes, click
      Close
      . The GlobalProtect agent will automatically start.
  5. Log in to GlobalProtect.
    Enter the FQDN or IP address of the
    Portal
    , your
    Username
    , and your
    Password
    and then click
    Connect
    . If authentication is successful, the agent will connect to GlobalProtect. Use the agent to access resources on the corporate network as well as external resources, as defined in the corresponding security polices.
    gp_agent_home.png
    To deploy the agent to end users, create agent configurations for the user groups for which you want to enable access and set the
    Agent Upgrade
    settings appropriately and then communicate the portal address. See Define the GlobalProtect Agent Configurations for details on setting up agent configurations.

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