Enable Two-Factor Authentication Using Smart Cards

If you want to enable your end users to authenticate using a smart card or common access card (CAC), you must import the Root CA certificate that issued the certificates contained on the end user CAC or smart cards onto the portal and gateway. You can then create a certificate profile that includes that Root CA and apply it to your portal and/or gateway configurations to enable use of the smart card in the authentication process.
  1. Set up your smart card infrastructure.
    This procedure assumes that you have deployed smart cards and smart card readers to your end users.
    For specific instructions, refer to the documentation for the user authentication provider software.
    In most cases, setting up the smart card infrastructure involves the generating of certificates for end users and for the participating servers, which are the GlobalProtect portal and gateway(s) in this use case.
  2. Import the Root CA certificate that issued the client certificates contained on the end user smart cards.
    Make sure the certificate is accessible from your management system and then complete the following steps:
    1. Select DeviceCertificate ManagementCertificatesDevice Certificates.
    2. Click Import and enter a Certificate Name.
    3. Enter the path and name to the Certificate File received from the CA, or Browse to find the file.
    4. Select Base64 Encoded Certificate (PEM) as the File Format and then click OK to import the certificate.
  3. Create the certificate profile.
    For details on other certificate profile fields, such as whether to use CRL or OCSP, refer to the online help.
    Create the certificate profile on each portal/gateway on which you plan to use CAC or smart card authentication:
    1. Select DeviceCertificate ManagementCertificate Profile and click Add and enter a profile Name.
    2. In the Username field, select the certificate field that PAN-OS uses to match the IP address for User-ID, either Subject to use a common name, Subject Alt: Email to use an email address, or Subject Alt: Principal Name to use the Principal Name.
    3. In the CA Certificates field, click Add, select the trusted root CA Certificate you imported in 2 and then click OK.
    4. Click OK to save the certificate profile.
  4. Assign the certificate profile to the gateway(s) or portal. This section describes only how to add the certificate profile to the gateway or portal configuration. For details on setting up these components, see Configure GlobalProtect Gateways and Configure the GlobalProtect Portal.
    1. Select NetworkGlobalProtectGateways or Portals and select the configuration (or Add a new one).
    2. On the Authentication tab, select the Certificate Profile you just created.
    3. Click OK to save the configuration.
  5. Save the configuration.
    Click Commit.
  6. Verify the configuration.
    From a client system running the GlobalProtect agent, try to connect to a gateway or portal on which you set up smart card-enabled authentication. When prompted, insert your smart card and verify that you can successfully authenticate to GlobalProtect.

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