Enable Two-Factor Authentication Using Smart Cards

If you want to enable your end users to authenticate using a smart card or common access card (CAC), you must import the Root CA certificate that issued the certificates contained on the end user CAC or smart cards onto the portal and gateway. You can then create a certificate profile that includes that Root CA and apply it to your portal and/or gateway configurations to enable use of the smart card in the authentication process.
  1. Set up your smart card infrastructure.
    This procedure assumes that you have deployed smart cards and smart card readers to your end users.
    For specific instructions, refer to the documentation for the user authentication provider software.
    In most cases, setting up the smart card infrastructure involves the generating of certificates for end users and for the participating servers, which are the GlobalProtect portal and gateway(s) in this use case.
  2. Import the Root CA certificate that issued the client certificates contained on the end user smart cards.
    Make sure the certificate is accessible from your management system and then complete the following steps:
    1. Select
      Device
      Certificate Management
      Certificates
      Device Certificates.
    2. Click
      Import
      and enter a
      Certificate Name
      .
    3. Enter the path and name to the
      Certificate File
      received from the CA, or
      Browse
      to find the file.
    4. Select
      Base64 Encoded Certificate (PEM)
      as the
      File Format
      and then click
      OK
      to import the certificate.
  3. Create the certificate profile on each portal/gateway on which you plan to use CAC or smart card authentication.
    For details on other certificate profile fields, such as whether to use CRL or OCSP, refer to the online help.
    1. Select
      Device
      Certificate Management
      Certificate Profile
      and click
      Add
      and enter a profile
      Name
      .
    2. In the
      Username
      field, select the certificate field that PAN-OS uses to match the IP address for User-ID, either
      Subject
      to use a common name,
      Subject Alt: Email
      to use an email address, or
      Subject Alt: Principal Name
      to use the Principal Name.
    3. In the
      CA Certificates
      field, click
      Add
      , select the trusted root
      CA Certificate
      you imported in 2 and then click
      OK
      .
    4. Click
      OK
      to save the certificate profile.
  4. Assign the certificate profile to the gateway(s) or portal. This section describes only how to add the certificate profile to the gateway or portal configuration. For details on setting up these components, see GlobalProtect Gateways and GlobalProtect Portals.
    1. Select
      Network
      GlobalProtect
      Gateways
      or
      Portals
      and select the configuration (or
      Add
      a new one).
    2. On the
      Authentication
      tab, select the
      Certificate Profile
      you just created.
    3. Click
      OK
      to save the configuration.
  5. Save the configuration.
    Click
    Commit
    .
  6. Verify the configuration.
    From a client system running the GlobalProtect agent, try to connect to a gateway or portal on which you set up smart card-enabled authentication. When prompted, insert your smart card and verify that you can successfully authenticate to GlobalProtect.

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