Configure a Device-Level VPN Configuration for iOS Devices Using AirWatch

You can easily enable access to internal resources from your managed mobile endpoints by configuring VPN access using AirWatch. In a device-level VPN configuration, you route all of the traffic that matches the access routes configured on the GlobalProtect gateway through the GlobalProtect VPN.
  1. Download the GlobalProtect app for iOS.
  2. From the AirWatch console, modify or add a new Apple iOS profile.
    1. Navigate to DevicesProfilesList View.
    2. Select an existing profile to add the VPN configuration to it or add a new one (select AddApple iOS).
    3. Configure General profile settings:
    • Description—A brief description of the profile that indicates its purpose.
    • Deployment—Determines if the profile will be automatically removed upon unenrollment, either Managed (the profile is removed) or Manual (the profile remains installed until removed by the end user).
    • Assignment Type—Determines how the profile is deployed to endpoints. Select Auto to deploy the profile to all endpoints automatically, Optional to enable the end user to install the profile from the Self-Service Portal (SSP) or to manually deploy the profile to individual endpoints, or Compliance to deploy the profile when an end user violates a compliance policy applicable to the endpoint.
    • Managed By—The Organization Group with administrative access to the profile.
    • Assigned Smart Group—The Smart Group to which you want the device profile added. Includes an option to create a new Smart Group which can be configured with specs for minimum OS, device models, ownership categories, organization groups and more.
    • Allow Removal—Determines whether or not the profile can be removed by the endpoint's end user. Select Always to enable the end user to manually remove the profile at any time, Never to prevent the end user from removing the profile from the endpoint, or With Authorization to enable the end user to remove the profile with the authorization of the administrator. Choosing With Authorization adds a required Password.
    • Exclusions—If Yes is selected, a new field Excluded Smart Groups displays, enabling you to select those Smart Groups you wish to exclude from the assignment of this device profile.
  3. To configure the VPN settings, select VPN and then click Configure.
  4. Configure connection information, including:
    • Connection Name—Enter the name of the connection name to be displayed.
    • Connection Type—Select Palo Alto Networks GlobalProtect as the network connection method.
    • Server—Enter the hostname or IP address of the GlobalProtect portal to which to connect.
    • Account—Enter the username of the VPN account or click add ( “+” ) to view supported lookup values you can insert.
    • Authentication—Choose the method to authenticate end users. Follow the related prompts to enter a Password or upload an Identity Certificate to use to authenticate users; Or, if you selected Password + Certificate, follow the related prompts for both.
  5. Save & Publish your changes.

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