Test the GlobalProtect App for Chrome OS

Use the GlobalProtect app to view the connection status and information about the app, collect logs, or reset the GlobalProtect connection settings. After you install and configure the app, it is not necessary to open the app to establish a connection. Instead, you can connect by selecting the portal from the VPN settings on the Chromebook.
  1. Log in to GlobalProtect.
    launch-app-vpn-disconnected.png
    1. Click the status area at the bottom right corner of the Chromebook.
    2. Select VPN disconnected, and then select the portal that you entered when configuring the GlobalProtect VPN settings.
      To view VPN settings before connecting, select the portal from SettingsPrivate network, and then click Connect.
    3. Enter the Username and Password for the portal, and then click Connect. Repeat this step for the gateway. If authentication is successful, GlobalProtect connects you to your corporate network, and the GlobalProtect welcome page appears (if configured).
  2. View the connection status.
    When the app is connected, the status area displays the VPN icon along the bottom of the Wi-Fi icon ( connect-status-icon.png ).
    • To view the portal to which you are connected, click the status area.
    chrome-connected.png
    • To view additional information about the connection, including the gateway to which you are connected, launch the GlobalProtect app. The main page displays the connection information and any applicable errors or warnings.

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