The MDM integration service included with the Windows-based
User-ID agent performs a full HIP query to the AirWatch MDM server
to retrieve the complete host information for a mobile device. GlobalProtect
apps on the mobile devices also send HIP information to the gateway,
which merges HIP information from the GlobalProtect apps and the
MDM integration service. When a mobile device running the GlobalProtect
app is connected to a GlobalProtect gateway, GlobalProtect can apply
security policies with host information profiles.
You can configure the MDM integration service to fetch AirWatch
device information at regular intervals and push this information
to the GlobalProtect gateways. In addition, the service can monitor
AirWatch event notifications and fetch updated device information
when AirWatch events (such as compliance changes) occur.