Enable Two-Factor Authentication Using Smart Cards

If you want to enable your end users to authenticate using a smart card or common access card (CAC), you must import the Root CA certificate that issued the certificates contained on the CAC or smart cards onto the portal and gateway. You can then create a certificate profile that includes that Root CA and apply it to your portal and/or gateway configurations to enable use of the smart card in the authentication process.
  1. Set up your smart card infrastructure.
    This procedure assumes that you have deployed smart cards and smart card readers to your end users.
    For specific instructions, refer to the documentation for the authentication provider software.
    In most cases, the smart card infrastructure setup involves the generating of certificates for end users and participating servers, which are the GlobalProtect portal and gateway(s) in this use case.
  2. Import the Root CA certificate that issued the client certificates contained on the end user smart cards.
    Make sure the certificate is accessible from your management system, and then complete the following steps:
    1. Select
      Device
      Certificate Management
      Certificates
      Device Certificates
      , and then
      Import
      a certificate.
    2. Enter a
      Certificate Name
      .
    3. Enter the path and name of the
      Certificate File
      received from the CA, or
      Browse
      to locate the file.
    4. Select
      Base64 Encoded Certificate (PEM)
      from the
      File Format
      drop-down, and then click
      OK
      to import the certificate.
  3. Create the certificate profile on each portal/gateway on which you plan to use CAC or smart card authentication.
    For details on other certificate profile fields, such as whether to use CRL or OCSP, refer to the online help.
    1. Select
      Device
      Certificate Management
      Certificate Profile
      .
    2. Select an existing certificate profile or
      Add
      a new one.
    3. Enter a
      Name
      for the certificate profile.
    4. Select the certificate
      Username Field
      that PAN-OS uses to match the IP address for User-ID–either
      Subject
      to use a common name,
      Subject Alt: Email
      to use an email address, or
      Subject Alt: Principal Name
      to use the Principal Name.
    5. In the
      CA Certificates
      area,
      Add
      the trusted root CA certificate you imported in step 2 to the certificate profile. When prompted, select the
      CA Certificate
      , and then click
      OK
      .
    6. Click
      OK
      to save the certificate profile.
  4. Assign the certificate profile to the portal or gateway. This step describes how to add the certificate profile to the portal or gateway configuration. For details on setting up these components, see GlobalProtect Portals and GlobalProtect Gateways.
    1. Select
      Network
      GlobalProtect
      Portals
      or
      Gateways
    2. Select an existing portal or gateway configuration or
      Add
      a new one.
    3. On the GlobalProtect Gateway Configuration dialog, select
      Authentication
      .
    4. Select the
      Certificate Profile
      you just created.
    5. Click
      OK
      to save the configuration.
  5. Commit
    the configuration.
  6. Verify the configuration.
    From an endpoint running the GlobalProtect app, try to connect to the gateway or portal on which you set up smart card-enabled authentication. When prompted, insert your smart card and verify that you can successfully authenticate to GlobalProtect.

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