Set Up Access to the GlobalProtect Portal

After you have completed the Prerequisite Tasks for Configuring the GlobalProtect Portal, configure the GlobalProtect portal as follows:
  1. Add the portal.
    1. Select NetworkGlobalProtectPortals, and then Add a portal.
    2. Enter a Name for the portal. The name cannot contain spaces.
    3. (Optional) Select the virtual system to which this portal belongs from the Location field.
  2. Specify network settings to enable the GlobalProtect app to communicate with the portal.
    If you have not yet created a network interface for the portal, see Create Interfaces and Zones for GlobalProtect. If you have not yet created an SSL/TLS service profile for the portal, see Deploy Server Certificates to the GlobalProtect Components.
    Do not attach an interface management profile that allows HTTP, HTTPS, Telnet, or SSH on the interface where you have configured a GlobalProtect portal or gateway because this enables access to your management interface from the internet. Follow the Best Practices for Securing Administrative Access to ensure that you are securing administrative access to your firewalls in a way that will prevent successful attacks.
    1. Select General.
    2. In the Network Settings area, select an Interface.
    3. Specify the IP Address Type and IP address for the portal web service:
      • The IP address type can be IPv4 Only, IPv6 Only, or IPv4 and IPv6. Use IPv4 and IPv6 if your network supports dual stack configurations, where IPv4 and IPv6 run at the same time.
      • The IP address must be compatible with the IP address type. For example, 172.16.1/0 for IPv4 addresses or 21DA:D3:0:2F3B for IPv6 addresses. For dual stack configurations, enter both an IPv4 and IPv6 address.
    4. Select an SSL/TLS Service Profile.
  3. Select custom login and help pages or disable the login and help pages entirely. See Customize the GlobalProtect Portal Login, Welcome, and Help Pages for more details on creating a custom login page and help page.
    1. Select General.
    2. In the Appearance area, configure any of the following settings:
      • To set the Portal Login Page for user access to the portal, select the factory-default login page, Import a custom login page, or Disable access to the login page.
      • To set the App Help Page to provide assistance to users with the GlobalProtect app, select the factory-default help page, Import a custom help page, or select None to remove the Help option from the Settings menu of the GlobalProtect status panel.
  4. Specify how the portal authenticates users.
    1. Select Authentication.
    2. Configure any of the following portal authentication settings:
      If you have not yet created a server certificate for the portal and issued gateway certificates, see Deploy Server Certificates to the GlobalProtect Components.
      • To secure communication between the portal and the GlobalProtect app, select the SSL/TLS Service Profile that you configured for the portal.
      • To authenticate users through a local user database or an external authentication service, such as LDAP, Kerberos, TACACS+, SAML, or RADIUS (including OTP), Define the GlobalProtect Client Authentication Configurations.
      • To authenticate users based on a client certificate or a smart card/CAC, select the corresponding Certificate Profile. You must pre-deploy the client certificate or Deploy User-Specific Client Certificates for Authentication using the Simple Certificate Enrollment Protocol (SCEP).
        • If you want to require users to authenticate to the portal using both user credentials AND a client certificate, both a Certificate Profile and Authentication Profile are required.
        • If you want to allow users to authenticate to the portal using either user credentials OR a client certificate, and you select an Authentication Profile for user authentication, the Certificate Profile is optional.
        • If you want to allow users to authenticate to the portal using either user credentials OR a client certificate, and you do not select an Authentication Profile for user authentication, the Certificate Profile is required.
        • If you do not configure any Authentication Profile that matches a specific OS, the Certificate Profile is required.
        If you allow users to authenticate to the portal using either user credentials OR a client certificate, select a Certificate Profile with the Username Field set to Subject or Subject Alt.
  5. Define the data that the GlobalProtect app collects from connecting endpoints after users successfully authenticate to the portal.
    The GlobalProtect app sends this data to the portal to match against the selection criteria that you define for each portal agent configuration. Based on this criteria, the portal delivers a specific agent configuration to the GlobalProtect apps that connect.
    1. Select Portal Data Collection.
    2. Configure any of the following data collection settings:
      • If you want the GlobalProtect app to collect machine certificates from connecting endpoints, select the Certificate Profile that specifies the machines certificates that you want to collect.
      • If you want the GlobalProtect app to collect custom host information from connecting endpoints, define the following registry or plist data in the Custom Checks area:
        • To collect registry data from Windows endpoints, select Windows and then Add the Registry Key and corresponding Registry Value.
        • To collect plist data from Mac endpoints, select Mac and then Add the Plist key and corresponding Key value.
  6. Save the portal configuration.
    1. Click OK to save the settings.
    2. Commit the changes.

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