Download the GlobalProtect App

Download GlobalProtect.
If you are an end user, please contact your IT Administrator for the latest supported GlobalProtect software.
Before you can deploy the GlobalProtect app for your end users, you must upload the new app installation package to the firewall that is hosting your portal, and then activate the software for download to the apps connecting to the portal. This deployment method is available for all non-mobile app versions. To download the mobile version of the GlobalProtect app see the app store for your mobile device (for more information, see Download and Install the GlobalProtect Mobile App).
To download the latest app directly to the firewall, the firewall must have a service route that enables it to access the Palo Alto Networks Update Server (see Deploy the GlobalProtect App to End Users). If the firewall does not have internet access, you can download the app software package from the Palo Alto Networks Software Updates support site using an internet-connected computer, and then manually upload it to the firewall.
To manually download the app software package:
  1. Log in to the Palo Alto Networks Customer Support Portal (
    You must have a valid Palo Alto Networks account to log in to and download software from the Software Updates page. If you cannot log in and need assistance, go to
  2. Select
    Software Updates
  3. Select the GlobalProtect app version by operating system.
  4. Review the Release Notes for the app version, and then select the download link to proceed with the download.
  5. See the Palo Alto Networks Compatibility Matrix for the operating systems on which you can install each release of the GlobalProtect app.

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