The simplest way to deploy the GlobalProtect
app software is to download the new app installation package to
the firewall that is hosting your portal, and then activate the software
for download to the apps connecting to the portal. To do this automatically,
the firewall must have a service route that enables it to access
the Palo Alto Networks Update Server. If the firewall does not have
internet access, you can Download the GlobalProtect App software package
from the Palo Alto Networks Software Updates support
site using an internet-connected computer, and then manually upload
it to the firewall.
You define how the app software updates
are deployed in the portal agent configurations—whether they occur
automatically when the app connects to the portal, whether the user
is prompted to upgrade the app, or whether the end user can manually
check for and download a new app version. For details on creating
an agent configuration, see Define
the GlobalProtect Agent Configurations.
the firewall hosting the GlobalProtect portal, check for new app
view the list of available app software images.
If the firewall has access to the Update Server, click
the latest updates. If the value in the
, it indicates that a new version
of the app is available.
If the firewall does not have access to the Update Server, you
must manually download the software image from the Palo Alto Networks Software Updates support
site, as described in step 2.
Download the app software image.
If the firewall has access to the Update Server,
locate the app version you want, and then click
Activate the app software image so that end users can
download it from the portal.
Only one version of the app software image can be
activated at a time. If you activate a new version, but have some
apps that require a previously activated version, you must activate
the required version again to enable it for download.
If the software image was automatically downloaded from the
Update Server, click
If you manually uploaded the software image to the firewall,
Activate From File
, and then select
GlobalProtect Client File
you uploaded from
the drop-down. Click
to activate the selected
image. You may need to refresh the page before the version displays