Insert SIM Cards

The ION 1200-C-NA, ION 1200-C-ROW, and ION 1200-C-5G-WW devices support two SIM slots to enable multiple mobile network connectivity.
  1. Remove the SIM cover by unfastening the two M3 screws using a type one Phillips screwdriver.
  2. Insert the nano SIM in SIM 1 or SIM 2 slot by pushing the SIM in the slot till it is locked in its position.
    The SIM chamfered corner (sloping edge) indicates the insertion orientation into the SIM slot as shown in figure below. Ensure to correctly insert the SIM in the SIM slot, incorrect insertion may damage the SIM.
    By default, SIM slot 1 is the primary SIM. If you have only one SIM, it is recommended to use the slot 1 as the primary SIM. If you want to use the SIM slot 2 as the primary SIM, you need to manually configure the SIM slot 2 as the primary SIM on the Prisma SD-WAN web interface.
  3. After inserting the SIM, place the SIM cover back on the device.
    To eject the SIM from the device, gently push the SIM inward using a finger tip and release it before pulling it out.

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