Remove the Cloud Identity Agent

Table of Contents

If you no longer need a Cloud Identity agent, remove it from your Cloud Identity Engine tenant.

Where Can I Use This?	What Do I Need?
NGFW Prisma Access	The Cloud Identity Engine service is free; however, the enforcement points utilizing directory data may require specific licenses. Click here for more information.

If you no longer need a Cloud Identity agent, you can remove it from your Cloud Identity Engine tenant.

Stop the connection to the Cloud Identity Engine.
You must stop the connection between the agent and the Cloud Identity Engine before you can remove the agent.
Uninstall the agent from the host server (StartControl PanelPrograms and FeaturesCloud Identity AgentUninstall).
Log in to the hub and select the Cloud Identity Engine tenant that contains the agent you want to remove.
Select Agents & Certificates.
Confirm that the agent’s Status is Offline and click Remove Agent.

You can only remove an agent that is offline (the connection between the agent and the Cloud Identity Engine is not active). If the agent is not offline, the Remove Agent button is not available.