Learn how to view logs on your Palo Alto Networks firewall
for issues detected in the Cloud Identity Engine.
Where Can I Use This?
What Do I Need?
NGFW
Prisma Access
The Cloud Identity Engine service is free; however, the
enforcement points utilizing directory data may require specific
licenses. Click here for more
information.
The firewall that you associate with your Cloud Identity Engine tenant checks the Cloud Identity
Engine daily for any errors or issues (for example, an expired certificate or a missing identity provider profile).
The
firewall logs any errors that it detects in the system logs using
the event type cas-message. If you
encounter issues with your Cloud Identity Engine, be sure to review
the system logs on your firewall to help troubleshoot the issue.