Remove Okyo Garde Subscriptions

Has an employee left the company? No longer need Okyo Garde subscriptions for certain employees? You’ll need to remove their Okyo Garde subscriptions before you remove those employees from Okyo Garde altogether. When you remove a subscription from an employee, here’s what you can expect to happen depending on whether the employee has set up a personal network or not. In either case, employees should reset their Okyo Garde devices to factory settings an return them their organization as soon as possible so that they can be made available to other employees.
Corporate Network
Personal Network
Okyo Garde devices (router and any mesh nodes) assigned to employee are immediately prohibited from accessing the corporate network, and will be reset to factory settings after 30 days.
Okyo Garde devices (router and any mesh nodes) assigned to employee can manage any personal networks set up by the employee for up to 30 days, depending on the policy of their organization. Will be reset to factory settings after 30 days.
To unassign Okyo Garde subscriptions from employees and deactivate their routers, follow these steps:
  1. Select
    Okyo Garde
    Employees
    from the sidebar.
  2. Select the checkboxes next to the employees whose subscriptions you want to remove.
  3. Select
    Manage Subscriptions
    Remove Subscriptions
    .
    The
    Remove Subscriptions
    window opens.
  4. Choose to
    Remove mesh subscriptions only
    or
    Remove all subscriptions
    for the selected employees.
  5. Select
    Remove
    to confirm.
    An email is sent to the employees you’ve removed Okyo Garde router subscriptions from. No email is sent when you remove only a mesh node.
    • Even though an employee who’s no longer with the company is removed from your company’s IdP, their Okyo Garde devices may remain active for a period of time. You can explicitly remove their subscriptions to immediately revoke access to the corporate network.
    • You can add a custom message to the email that’s sent to employees.

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