What Settings Don’t Sync in Active/Passive HA?
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What Settings Don’t Sync in Active/Passive HA?

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End-of-Life (EoL)

What Settings Don’t Sync in Active/Passive HA?

You must configure the following settings on each firewall in an HA pair in an active/passive deployment. These settings do not sync from one peer to another.
Configuration Item
What Doesn’t Sync in Active/Passive?
Management Interface Settings
All management configuration settings must be configured individually on each firewall, including:
  • Device
    Setup
    Management
    General Settings
    —Hostname, Domain, Login Banner, SSL/TLS Service Profile (and associated certificates), Time Zone, Locale, Date, Time, Latitude, Longitude.
  • Device
    Setup
    Management
    Management Interface Settings
    —IP Type, IP Address, Netmask, Default Gateway, IPv6 Address/Prefix Length, Default IPv6 Gateway, Speed, MTU, and Services (HTTP, HTTP OCSP, HTTPS, Telnet, SSH, Ping, SNMP, User-ID, User-ID Syslog Listener-SSL, User-ID Syslog Listener-UDP)
Multi-vsys Capability
You must activate the Virtual Systems license on each firewall in the pair to increase the number of virtual systems beyond the base number provided by default on PA-3200 Series, PA-5200 Series, and PA-7000 Series firewalls.
You must also enable
Multi Virtual System Capability
on each firewall (
Device
Setup
Management
General Settings
).
Panorama Settings
Set the following Panorama settings on each firewall (
Device
Setup
Management
Panorama Settings
).
  • Panorama Servers
  • Disable Panorama Policy and Objects
    and
    Disable Device and Network Template
SNMP
Device
Setup
Operations
SNMP Setup
Services
Device
Setup
Services
Global Service Routes
Device
Setup
Services
Service Route Configuration
Telemetry and Threat Intelligence Settings
Device
Setup
Telemetry and Threat Intelligence
Data Protection
Device
Setup
Content-ID
Manage Data Protection
Jumbo Frames
Device
Setup
Session
Session Settings
Enable Jumbo Frame
Packet Buffer Protection
Device
Setup
Session
Session Settings
Packet Buffer Protection
Network
Zones
Enable Packet Buffer Protection
Forward Proxy Server Certificate Settings
Device
Setup
Session
Decryption Settings
SSL Forward Proxy Settings
Master Key Secured by HSM
Device
Setup
HSM
Hardware Security Module Provider
Master Key Secured by HSM
Log Export Settings
Device
Scheduled Log Export
Software Updates
With software updates, you can either download and install them separately on each firewall, or download them on one peer and sync the update to the other peer. You must install the update on each peer (
Device
Software
).
GlobalProtect Agent Package
With GlobalProtect app updates, you can either download and install them separately on each firewall, or download them to one peer and sync the update to the other peer. You must activate separately on each peer (
Device
GlobalProtect Client
).
Content Updates
With content updates, you can either download and install them separately on each firewall, or download them on one peer and sync the update to the other peer. You must install the update on each peer (
Device
Dynamic Updates
).
Licenses/Subscriptions
Device
Licenses
Support Subscription
Device
Support
Master Key
The master key must be identical on each firewall in the HA pair, but you must manually enter it on each firewall (
Device
Master Key and Diagnostics
).
Before changing the master key, you must disable config sync on both peers (
Device
High Availability
General
Setup
and clear the
Enable Config Sync
check box) and then re-enable it after you change the keys.
Reports, logs, and Dashboard Settings
Log data, reports, and Dashboard data and settings (column display, widgets) are not synced between peers. Report configuration settings, however, are synced.
HA settings
Device
High Availability
Rule Usage Data
Rule usage data, such as hit count, Created, and Modified Dates, are not synced between peers. You need to log in to the each firewall to view the policy rule hit count data for each firewall or use Panorama to view information on the HA firewall peers.
Certificates for Device Management and Syslog Communication over SSL only
Device
Certificate Management
Certificates
Certificates used for device management or for syslog communication over SSL don’t synchronize with an HA peer.
Although the certificates used for the management interface are not synchronized (and can be different), the name of the certificate entry should be the same for the active and passive devices.
Certificates in a Certificate Profile
Device
Certificate Management
Certificate Profile
SSL/TLS Service Profile for Device Management only
Device
Certificate Management
SSL/TLS Service Profile
SSL/TLS Service Profile for Device Management doesn’t synchronize with an HA peer.
Device-ID and IoT Security
IP address-to-device mappings and policy rule recommendations don’t synchronize with an HA peer.

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