: PAN-OS XML API Error Codes
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PAN-OS XML API Error Codes

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End-of-Life (EoL)

PAN-OS XML API Error Codes

The API response XML contains a status field and an error field. These are the available API error codes and names:
Error Code
Name
Description
400
Bad request
A required parameter is missing, an illegal parameter value is used.
403
Forbidden
Authentication or authorization errors including invalid key or insufficient admin access rights. Learn how to Get Your API Key.
1
Unknown command
The specific config or operational command is not recognized.
2-5
Internal errors
Check with technical support when seeing these errors.
6
Bad Xpath
The xpath specified in one or more attributes of the command is invalid. Check the API browser for proper xpath values.
7
Object not present
Object specified by the xpath is not present. For example, entry[@name='value'] where no object with name 'value' is present.
8
Object not unique
For commands that operate on a single object, the specified object is not unique.
10
Reference count not zero
Object cannot be deleted as there are other objects that refer to it. For example, address object still in use in policy.
11
Internal error
Check with technical support when seeing these errors.
12
Invalid object
Xpath or element values provided are not complete.
13
Object not found
Object presented in the request could not be found.
14
Operation not possible
Operation is allowed but not possible in this case. For example, moving a rule up one position when it is already at the top.
15
Operation denied
Operation is not allowed. For example, Admin not allowed to delete own account, Running a command that is not allowed on a passive device.
16
Unauthorized
The API role does not have access rights to run this query.
17
Invalid command
Invalid command or parameters.
18
Malformed command
The XML is malformed.
19-20
Success
Command completed successfully.
21
Internal error
Check with technical support when seeing these errors.
22
Session timed out
The session for this query timed out.

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