To help you to determine the reason for
choosing the specific gateway to which to connect, the GlobalProtect
app now collects and reports information to identify
gateway selection criteria and
latency between the gateway and the endpoint. After you enable the
Log
Gateway Selection Criteria
option that is available
as an app setting in the
App Configuration
area,
the GlobalProtect app sends the logs about the gateway selection
criteria to the firewall. With the additional GlobalProtect log
fields, you can easily identify the priority and response time of
the selected gateway, the list of gateway connection attempts, and
statistics about the pre-tunnel and post-tunnel network latency.