Troubleshoot Your Panorama Upgrade
Table of Contents
Expand all | Collapse all
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- Upgrade Panorama with an Internet Connection
- Upgrade Panorama Without an Internet Connection
- Install Content Updates Automatically for Panorama without an Internet Connection
- Upgrade Panorama in an HA Configuration
- Migrate Panorama Logs to the New Log Format
- Upgrade Panorama for Increased Device Management Capacity
- Downgrade from Panorama 10.1
- Troubleshoot Your Panorama Upgrade
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- What Updates Can Panorama Push to Other Devices?
- Schedule a Content Update Using Panorama
- Panorama, Log Collector, Firewall, and WildFire Version Compatibility
- Upgrade Log Collectors When Panorama Is Internet-Connected
- Upgrade Log Collectors When Panorama Is Not Internet-Connected
- Upgrade a WildFire Cluster from Panorama with an Internet Connection
- Upgrade a WildFire Cluster from Panorama without an Internet Connection
- Upgrade Firewalls When Panorama Is Internet-Connected
- Upgrade Firewalls When Panorama Is Not Internet-Connected
- Upgrade a ZTP Firewall
- Revert Content Updates from Panorama
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Troubleshoot Your Panorama Upgrade
What troubleshooting can I do for my Panorama upgrade?
To troubleshoot your Panorama upgrade,
use the following table to review possible issues and how to resolve
them.
Symptom | Resolution |
|---|---|
The software warranty license expired. | From the CLI, delete the expired license key:
|
The latest PAN-OS software versions were
not available. | You can only see software versions that
are one feature release ahead of the current installed version.
For example, if you have an 8.1 release installed, only 9.0 releases
will be available to you. To see 9.1 releases, you first have to upgrade
to 9.0. |
(Panorama Virtual Appliance in Legacy Mode
only) The upgrade version failed to preload into the software manager. | This issue occurs when there are not enough
resources available. You can either increase the virtual machine
capacity or migrate from Legacy mode to Panorama mode. |