licensing process for the VM-Series firewall uses the UUID and the
CPU ID to generate a unique serial number for each VM-Series firewall. Hence,
when you generate a license, the license is mapped to a specific
instance of the VM-Series firewall and cannot be modified.
the instructions in this section, if you are:
from an evaluation license to a production license.
Upgrading the model to allow for increased capacity. For
example you want to upgrade from the VM-100 to the VM-300 model.
A capacity upgrade restarts some critical processes on the
firewall. An HA configuration is recommended to minimize service
disruption; to upgrade the capacity on a HA pair, see Upgrade the VM-Series Model in
an HA Pair.
In a public cloud deployment, if your firewall is licensed
with the BYOL option, you must Deactivate VM before you
change the instance type or VM type and apply the license again
on the firewall after you complete the model or instance upgrade.
When you change the instance type, because the firewall has a new
UUID and CPU ID, the existing license will no longer be valid.
Allocate additional hardware resources to your VM-Series
Before initiating the capacity upgrade, you must verify
that enough hardware resources are available to the VM-Series firewall
to support the new capacity. The process for assigning additional
hardware resources differs on each hypervisor.
To check the
hardware requirements for your new VM-Series model, see VM-Series Models.
the capacity upgrade does not require a reboot of the VM-Series
firewall, you need to power down the virtual machine to change the
Make sure that you are using the same account
that you used to register the initial license.
On the firewall, use the CLI to install the API key copied
in the previous step.
request license api-key set key
Enable the firewall to
Verify Update Server
your changes. Ensure that
you have a locally-configured user on the firewall. Panorama pushed
users might not be available after the deactivation if the configuration
exceeds the non-licensed PA-VM objects limit.
Upgrade the capacity.
Upgrade VM Capacity
activate your licenses and subscriptions in one of the following
option if your firewall does not have connectivity to the Palo Alto Networks Customer Support web site.
In this case, you must download a license key file from the support
site on an Internet connected computer and then upload to the firewall.
Use an authorization code
—Use this option
to upgrade the VM-Series capacity using an authorization code for
licenses that have not been previously activated on the support
portal. When prompted, enter the
Verify that your firewall is licensed successfully.
verify that the license was successfully activated.