Install a Device Certificate
Table of Contents
Install a Device Certificate
Install a device certificate from the firewall.
You must install the device certificate on your Next-Generation Firewall to use one
or more cloud services. You only need to install a
device certificate once. The device certificate has a 90 day lifetime. The firewall
re-installs the device certificate 15 days before the certificate expires.
To successfully install the device certificate on a firewall, the firewall must have
outbound internet access and the following Fully Qualified Domain Names (FQDN) and
ports must be allowed on your network in order to reach to the CSP.
For Panorama-managed firewalls, you can install the device certificate for managed
firewalls from the Panorama management server. This allows you to install
the device certificate for multiple managed firewalls at once.
The following Palo Alto Networks Next-Generation firewall models install the
device certificate when they first connect to the Palo Alto Networks Customer
Support Portal (CSP) during the initial registration process. You do not need to
manually install the device certificate for these firewall models.
- PA-400 Series firewalls
- PA-1400 Series firewalls
- PA-3400 Series firewalls
- PA-5400 Series firewalls
- PA-5450 firewall
FQDN | Ports |
|---|---|
| TCP 80 |
| TCP 443 |
| TCP 444 and TCP 443 |
- Generate the One Time Password (OTP).OTP lifetime is 60 minutes and expires if not used within the 60 minute lifetime.Firewall may only attempt to retrieve the OTP from the CSP one time. If the firewall fails for any reason to fetch the OTP, the OTP expires and you must generate a new OTP.
- Log in to the Customer Support Portal as a Superuser.Superuser privileges are required to generate the OTP.
- Select andGenerate OTP.
- For theDevice Type, selectGenerate OTP for Next-Gen Firewalland clickNext.
- Select yourPAN OS Deviceserial number andGenerate OTP.
- Download OTPorCopy to Clipboard.
- Log in to the firewall web interface as a Superuser.An admin with Superuser access privileges is required to apply the OTP used to install the device certificate.
- Configure the Network Time Protocol (NTP) server.An NTP server is required to validate the device certification expiration date, ensure the device certificate does not expire early or become invalid.
- Select and edit the Services section.
- SelectNTPand enter the hostname or IP address of thePrimary NTP Server.
- (Optional) Enter a the hostname or IP address of theSecondary NTP Server.
- (Optional) To authenticate time updates from the NTP server(s), forAuthentication Type, select one of the following for each server.
- None(default)—Disables NTP authentication.
- Symmetric Key—Firewall uses symmetric key exchange (shared secrets) to authenticate time updates.
- Key ID—Enter the Key ID (1-65534)
- Algorithm—Select the algorithm to use in NTP authentication (MDSorSHA1)
- ClickOKto save your configuration changes.
- Commit.
- Select andGet certificate.You can also install the device certificate from the firewall CLI using the command:admin>request certificate fetch otp <otp_value>
- Paste theOne-time Passwordyou generated and clickOK.
- Your next-generation firewall successfully retrieves and installs the certificate.You may need to refresh the page to verify that device certificate installation was successful.
- (WildFire and Advanced WildFire) Log in to the firewall CLI and refresh the firewall settings to establish a connection to the Advanced WildFire cloud with the updated device certificate.admin>request wildfire registration channel public